Handle inbound sales and service calls while providing thoughtful advice to enhance the customer experience. Proactively engage with the team in a virtual environment and maintain high performance metrics.
1-800 Contacts
2 Remote Job Openings at 1-800 Contacts
The Digital Sales and Service Representative will manage customer interactions via chat and email to provide support and drive sales of contact lenses. Responsibilities include resolving customer issues, requesting prescriptions from eye care providers, and maintaining high performance metrics in a virtual environment.
