The Assistant Performance Strategist will be responsible for building and maintaining strong client relationships, generating monthly performance reports, analyzing client data, and conducting performance reviews. Key duties also involve ensuring client retention, identifying upsell opportunities, and serving as the point of escalation for new client onboarding.
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The role involves owning a product area end-to-end, which includes identifying opportunities, framing problems, setting design direction, and shipping experiences while operating as a peer to Product and Engineering. Responsibilities also include driving craft standards, collaborating closely with engineers, and raising the bar for the broader design team through feedback and shared frameworks.
The role involves defining and prioritizing the data roadmap, structuring end-to-end data projects from extraction to visualization, and managing the full project lifecycle. Responsibilities also include identifying technical profiles, coordinating vendors, and documenting processes to professionalize internal Data area management.
The specialist will act as the main contact for clients regarding benefits inquiries, issues, and escalations, while also processing benefits events in collaboration with clients, brokers, and carriers. Responsibilities include managing data feeds and integrations between HRIS, payroll, and benefits platforms, and ensuring compliance through issue resolution and data audits.
The Sales Operations Administrator will manage and optimize the internal revenue technology stack, including platforms like Salesforce, and will be the primary internal resource for revenue team systems. This role involves supporting reporting and analytics while working with sales leadership to enhance processes and implement tools for data-informed decision making.
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The role involves handling incoming customer calls professionally, accurately documenting interactions, and providing precise product information while troubleshooting technical issues. Responsibilities also include promptly processing work orders to resolve customer requests and adhering to established call center guidelines and KPIs.
The role involves analyzing user behavior data to identify personalization features, designing, training, and iterating on recommendation models using various approaches, and building end-to-end training and serving pipelines. Responsibilities also include defining evaluation metrics, running A/B tests, and owning the monitoring and observability of deployed models.
The Sales BDR will support the sales team by managing incoming leads, conducting necessary research on companies and potential clients, and performing initial lead qualification based on defined criteria. A key focus is maintaining accurate and organized data within the CRM system (Pipedrive) for the sales team.
MEP BIM Coordinator - Remote
EDC Engineering Design Consultants LTD.
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Full Time
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17 Weeks Ago
EDC Engineering Design Consultants LTD.
The role involves managing the design process for projects to meet deadlines and carrying out M&E design work using REVIT MEP and Navis to deliver constructible 3D clash-free models for clients. Responsibilities also include producing coordinated Revit models and ensuring BIM & CAD standards are upheld.
The engineer will design, build, and maintain the Supabase Kotlin SDK for Android and Kotlin Multiplatform, ensuring it feels idiomatic to Kotlin developers through coroutine-native patterns. Responsibilities also include driving the SDK roadmap, engaging the developer community, and writing comprehensive documentation.
The manager will develop, launch, and monitor integrated digital marketing campaigns targeting healthcare professionals across multiple states, coordinating efforts with content, design, and email teams. Key duties also involve planning and executing conversion rate optimization testing across various digital assets and managing marketing automation workflows within HubSpot.
Luxury Travel Consultant – Customer Experience (Remote)
Prestige Travel Agency by Mich
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Full Time
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17 Weeks Ago
Prestige Travel Agency by Mich
The specialist will provide responsive and professional customer support via multiple channels, assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. Responsibilities also include monitoring bookings for accuracy, resolving client concerns, and maintaining organized records.
Representante de Servicio al Cliente en Viajes (Remoto)
Prestige Travel Agency by Mich
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Full Time
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17 Weeks Ago
Prestige Travel Agency by Mich
The representative will serve as a reliable point of contact, managing customer inquiries via phone, email, and messaging platforms regarding luxury and leisure travel bookings, changes, and special requests. This includes proactively following up with clients before and after their trips to ensure a smooth, personalized, and high-quality travel experience.
The primary responsibility is driving outbound cold call volume to generate interest and book qualified appointments with prospective real estate leads. This role also involves managing all inbound and outbound communication and owning the appointment scheduling process to fill agent calendars.
Customer Support Manager-B2B Saas (US Shift) 13 APPLICANTS
SocialPilot
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Full Time
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17 Weeks Ago
SocialPilot
The manager will ensure consistent, high-quality customer support across all channels by maintaining standards, acting as an escalation point for complex issues, and monitoring team performance metrics like KPIs, SLAs, and CSAT. They will also be responsible for developing and improving support processes and collaborating cross-functionally while handling support tickets as an individual contributor when necessary.
The primary responsibilities involve advising clients on travel planning and purchases, as well as developing and managing a personal client portfolio. Agents are also expected to stay updated through training on destinations and industry tools.
The role involves advising clients on travel planning and purchases, as well as developing and managing a personal client portfolio. Agents are also expected to stay updated through training on destinations and industry tools.
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The Solutions Architect will lead the design and implementation of scalable and secure technical solutions while collaborating with various teams to shape technical strategy. This role also involves mentoring developers and ensuring that solutions are practical and aligned with long-term technology direction.
The AI Data Collector will capture assigned images in real-world environments, adhering strictly to specific project guidelines regarding objects, scenes, lighting, and angles. Responsibilities also include traveling locally to various settings, documenting the process, and uploading collected data using provided tools to support AI development.
Vice President of Support Operations
Velocity Manufacturing Solutions Corporation
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Full Time
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17 Weeks Ago
Velocity Manufacturing Solutions Corporation
The Vice President of Support Operations will lead the organization's support infrastructure, including the NOC, Contact Center, and Enterprise Support, ensuring high-quality service delivery and operational performance across all channels. This leader will drive operational maturity by implementing AI-powered automation, agentic AI support agents, and advanced analytics to improve incident response and efficiency.
The main responsibilities involve identifying and onboarding Turkish payment methods, including local bank acquiring and alternative solutions, while negotiating commercial terms and fee models. This role also requires assessing risks, working with technical teams on integrations, and building strategic partnerships within Turkey.
The Senior Product Designer will lead end-to-end product design for major initiatives across LeafLink’s platforms, partnering with Product Managers and Engineers to define strategy and roadmap. Responsibilities include translating complex workflows into intuitive user experiences, rapid prototyping in code, and owning the full design process from UX flows to production-ready UI.
The engineer will serve as the primary architect and builder of the core infrastructure for a new multi-tenant SaaS product over a 6-month contract, focusing initially on platform spine, then billing and integrations, and finally hardening and documentation.
Customer Service Representative 17 APPLICANTS
American Expediting
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Full Time
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17 Weeks Ago
American Expediting
The Customer Service Representative provides specialized service to critical customers by designing and fulfilling on-demand logistics solutions, which includes placing new service requests, updating existing tasks, and interacting with dispatchers and vendors. Responsibilities also involve presenting a professional image, handling all inbound communications, ensuring timely service delivery, and resolving customer complaints through appropriate escalation procedures.
The Account Executive will be responsible for forecasting and achieving individual revenue goals while managing their book of business to generate new and expansion opportunities. This role involves representing the Kuali brand, discovering institutional needs, tailoring solutions, and navigating higher education procurement processes.
The intern will conduct short phone surveys with higher education staff and administrators to gather insights on enterprise software usage, user sentiment, and vendor contract renewal timelines. Responsibilities also include recording and transcribing calls using Fathom and submitting completed responses via internal data collection tools.
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The manager will lead and coach engineers through hiring, mentoring, and development, while driving execution by planning and delivering work iteratively, translating goals into milestones, and removing blockers. They will also partner cross-functionally with Product on discovery, requirements, and delivery, and guide technical direction as needed.
The Director of Business Development is responsible for growing existing customer relationships, expanding service offerings, and generating net-new business to increase top-line revenue, while also meeting significant annual sales growth targets.
National Account Executive
Buchanan Hauling and Rigging Inc.
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Full Time
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17 Weeks Ago
Buchanan Hauling and Rigging Inc.
The primary role involves generating growth by engaging in lead generation, qualifying prospects, and securing contracted freight opportunities by selling Buchanan Logistics' capabilities. This includes making first contact, collaborating on bids, tracking deals to close, and properly handing off new customers to Account Managers.
National Sales Executive
Buchanan Hauling and Rigging Inc.
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Full Time
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17 Weeks Ago
Buchanan Hauling and Rigging Inc.
The National Sales Executive will drive profitable growth by identifying, targeting, and developing new customer opportunities within priority markets through various prospecting methods. This role involves owning the entire sales cycle from initial contact through contract execution, including negotiating terms and ensuring a clean handoff to account management.
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