The executive will provide exceptional support to hospital staff and patients, assisting with coordinating admissions and discharges while managing inquiries from families. This role involves collaborating with medical and administrative teams to enhance service delivery and maintain accurate documentation.
Remote Support Specialist Jobs (5,730)
Search = support
The coordinator will develop and implement personalized nutrition care plans based on patient assessments and monitor their progress. This role involves collaborating with healthcare teams, providing nutritional education to patients and families, and maintaining accurate documentation.
This role involves owning Level 2 and Level 3 support tickets, leading system and tenant migrations, and managing SLAs and KPIs for a Managed Services Provider. Key duties include deep troubleshooting across various systems and overseeing support operations while improving documentation.
This role involves providing support to the finance department of the parent company and other Kostal Group entities. Key tasks include verifying and optimizing invoice templates and goods receipt certificates using the READSOFT INVOICES program, and processing supplier invoices within the SAP system.
The specialist will investigate and resolve highly complex technical issues, collaborating with Customer Experience and Development teams while advising customers on FME Flow architecture and deployment strategies for enterprise-level implementations. Responsibilities also include creating product improvement requests, developing technical documentation, and delivering training sessions to support customer growth.
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The representative will provide exceptional client support, manage collections and overdue payments, oversee account receivables, and act as the Escrow Representative coordinating regional transactions. Key duties include handling inquiries, developing collection strategies, and ensuring compliance across all financial correspondence and payment processing.
The specialist will act as the frontline responder for customer technical inquiries, providing comprehensive assistance across Tier 1 and Tier 2 issues. Key duties include responding to inquiries via multiple channels, diagnosing technical problems, and accurately documenting all resolutions.
The specialist will act as the frontline responder for customer technical inquiries, providing comprehensive assistance across Tier 1 and Tier 2 issues. Key duties involve responding to inquiries via multiple channels, diagnosing and troubleshooting technical problems, and accurately documenting all resolutions.
Responsibilities include providing high-level customer support via phone and chat, offering immediate solutions, and managing ticket backlogs. This also involves escalating tasks to Level 2 and/or Level 3 technical teams when necessary.
Core responsibilities involve receiving, prioritizing, and resolving end-user support requests using diagnostic tools and structured methodologies across software, hardware, networking, and infrastructure aspects of the system. Advanced responsibilities include leading complex escalations, influencing customer leadership during high-impact events, and mentoring junior engineers.
The engineer will establish and manage processes for capturing, tracking, and prioritizing incoming integration/partnership issues, often involving direct debugging and resolution or effective triage to internal teams. Responsibilities also include building internal tooling, diagnostics, and automation to enhance efficiency for both internal and partner teams.
This role focuses on guiding new customers through setup, handling live support when issues arise, and clearly escalating technical problems to engineering. Responsibilities also include owning issues end-to-end, documenting cases, and suggesting improvements to tooling and documentation.
The role involves assisting clients by coordinating personalized service arrangements such as accommodations, activities, and transportation, which includes researching options and confirming reservations. Key duties also require maintaining accurate records and providing professional communication regarding updates and inquiries.
The associate will manage daily customer engagements via email, chat, and phone, providing subject matter expertise on Aidin products and services while escalating complex issues as necessary. Responsibilities also include collaborating with teammates on accurate reporting, knowledge sharing, gathering customer feedback, and assisting with onboarding and pre-certification workflows.
The role involves providing technical support to customers on database and platform issues, translating complex concepts into actionable guidance, and managing customer cases end-to-end. Key technical duties include troubleshooting PostgreSQL and TimescaleDB performance, optimizing queries, and investigating issues across the full technology stack including cloud and Kubernetes.
Technical Support Engineer – Bilingual English/Spanish – Remote (Mexico)
Tenable, Inc.
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20 Weeks Ago
Tenable, Inc.
The role involves bridging the gap between Tenable's products and customers by solving real-world technical challenges related to vulnerability assessment and compliance auditing software. Responsibilities include troubleshooting customer inquiries, analyzing scan results and logs, and ensuring timely problem resolution using remote techniques.
Remote Bilingual Customer Support (Polish/English) - Music Streaming
ModSquad
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20 Weeks Ago
ModSquad
The representative will serve as the initial contact for customers, assisting them with platform navigation, resolving technical problems, and ensuring a positive listening experience. Responsibilities include responding to customer inquiries through inbound messages in both Polish and English.
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Remote Bilingual Customer Support (Polish/English) - Music Streaming
ModSquad
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20 Weeks Ago
ModSquad
The representative will serve as the initial contact for customers, assisting them with platform navigation, resolving technical problems, and ensuring a positive listening experience. Key duties involve responding to customer inquiries through inbound messages in both Polish and English.
The volunteer will create content using Canva for the Hub’s Facebook page, focusing on increasing followers and engagement by gathering stories and quotes from staff and service users. Tasks also include adhering to all relevant policies like data protection and safeguarding, and participating in regular progress catchups with supervision.
The role involves providing exceptional customer support by assisting guests in planning and organizing their trips, acting as a liaison between guests and partners, and ensuring a positive experience throughout the support process. Key duties include resolving inquiries and complaints while maintaining high levels of guest and partner satisfaction.
The Client Support Specialist is responsible for managing the day-to-day operations of GEO workers and clients, including payroll processing and query management. This role involves maintaining worker documentation and ensuring compliance throughout the employment lifecycle.
Senior Veterinary Consultants – Telemedical Clinical Support (Remote)
Vetmigo
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20 Weeks Ago
Vetmigo
The role involves providing advisory and second-opinion services to practicing veterinarians through a secure digital platform, focusing on clinical guidance and diagnostic discussions.
This role involves managing multiple teams of Specialists and team leads to ensure successful user support and continuous improvement of team capabilities and performance, including handling live service outages and delivering regular performance reporting to the Support Director. Key duties include managing team performance through goal setting, feedback, and coaching, while also collaborating with leadership to refine processes and systems.
The associate will provide timely and professional support to clients across email, chat, and phone channels while also assisting with scheduling and general administrative tasks. Key duties include maintaining accurate records and collaborating internally to resolve issues and enhance client satisfaction.
The role involves coordinating client requests, confirming reservation details, and maintaining accurate documentation across active accounts. Daily tasks include reviewing service requests, organizing bookings, preparing confirmations, and managing schedule adjustments.
The role involves supporting daily customer support, operational coordination, and account administration, focusing on executing established processes and following up on tasks related to platform usage and internal records. Responsibilities are split between customer/operational support (80%), basic commercial support (20%), including handling requests, updating records, and assisting the sales team with administrative tasks.
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The representative acts as a resident expert, troubleshooting complex and escalated technical issues for government clients using Granicus software, focusing on resolution and maintaining high customer satisfaction. This role involves working directly with clients, coordinating with engineering teams, validating product bugs, and contributing to documentation and training for junior staff.
The Support Engineer will provide exceptional remote support for mission-critical SAP applications, focusing on researching, troubleshooting, and supporting multiple SAP modules for global clients using 4.x and ECC environments. This involves diagnosing serious issues and developing, testing, packaging, and delivering fixes in complex, integrated environments.
Remote Client Support Representative - Travel
Sweetcarolinatravels
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20 Weeks Ago
Sweetcarolinatravels
This role involves serving as the primary contact for travelers, providing comprehensive support before, during, and after their trips via email, phone, and messaging platforms. Key duties include responding to inquiries, managing itinerary changes, and proactively communicating about upcoming trips to ensure client satisfaction.
Remote Client Support Representative - Travel
Sweetcarolinatravels
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20 Weeks Ago
Sweetcarolinatravels
The representative will serve as the key point of contact for travelers, providing support before, during, and after their trips via email, phone, and messaging platforms. Key duties include responding to inquiries, assisting with itinerary changes, and proactively communicating about upcoming trips.
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