Travel Support & Client Services Specialist

About the Opportunity

Our remote team is continuing to grow, and we're currently looking for motivated individuals who enjoy helping others and keeping things organized to join us as Travel Support & Client Services Specialists. In this role, you'll assist clients with coordinating travel arrangements, managing important trip details, and providing helpful support throughout the planning process.

This position is ideal for individuals who are customer-focused, detail-oriented, and comfortable working independently in a remote environment. Whether your background is in hospitality, customer support, administration, scheduling, or retail, this opportunity provides full training and ongoing guidance to help you succeed.

What You'll Be Doing

• Assist clients with organizing travel plans based on preferences, schedules, and budgets
• Coordinate reservations for hotels, cruises, transportation, tours, and activities
• Research travel options and availability using approved supplier and booking platforms
• Provide clients with updates regarding confirmations, itinerary progress, and travel details
• Respond to client questions through email, phone, and online communication systems
• Help manage itinerary adjustments, follow-up requests, and service-related updates
• Maintain accurate records and organized documentation within internal systems
• Attend virtual onboarding sessions, team trainings, and professional development meetings

What We Provide

• Fully remote work opportunity
• Flexible scheduling options
• Step-by-step onboarding and training support
• Continued mentorship and development resources
• Access to travel industry tools, supplier systems, and planning platforms
• Eligibility for travel-related incentives and discount programs
• Advancement opportunities within a growing remote team

Preferred Qualifications

• Strong communication and interpersonal skills
• Organized with excellent attention to detail
• Ability to multitask and stay self-motivated while working remotely
• Comfortable using email, online platforms, and basic computer systems
• Reliable internet connection and professional communication habits
• Previous experience in customer service, hospitality, administration, scheduling, support services, or retail is helpful but not required

Requirements

• Must be at least 18 years of age
• Must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or other qualified hiring regions