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Design, build, and maintain ServiceNow Service Portal pages and widgets while ensuring accessibility compliance with Section 508 and WCAG 2.2 standards. Collaborate with program teams and stakeholders to translate engagement plans into intuitive, responsive digital experiences.
As a user experience developer supporting the U.S. National Science Foundation (NSF) Tech Accelerators initiative, you will design, develop and maintain UX of a ServiceNow-based portal that serves researchers, innovators, investors, federal partners, and the public. You will lead development of new ServiceNow features and pages ensuring digital content is accessible, mobile-responsive and built to specifications.
The ideal candidate is a detail-oriented, self-directed UX developer who is comfortable working alongside a team that includes graphic designers and content developers in support of client-directed development. You have experience with ServiceNow Service Portal and will take pride in delivering intuitive, adaptive and approachable digital experiences that help grow awareness and engagement for the NSF Tech Accelerators initiative.
This is a remote position.
Stack note: This site is classic ServiceNow Service Portal (Bootstrap 3, SCSS widgets, Service Portal Designer / Widget Editor). It is not UI Builder, Next Experience, or Configurable Workspace. Experience with those newer tools is welcome as a plus, but day-to-day work is Service Portal.
Please include your portfolio website with links showcasing your best web design and development projects.
About Aptive. Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.
Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply. About Aptive: Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.
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