Vice President - Delivery

Oracle Consulting & Professional Services 

Position Level: Executive Leadership 

Business Scope: $300M+ Global Professional Services Organization 

Reports To: Chief Client Officer / Business Unit President 

Geographic Scope: Global — North America, EMEA, APAC, and Offshore Delivery Centers 

Position Overview 

The Chief Delivery Officer (CDO) / Global Delivery Leader is responsible for the strategic direction, operational performance, financial results, and overall execution of a global Oracle consulting and professional services organization generating $300+ million or more in annual revenue. 

This executive leads a geographically distributed organization delivering complex Oracle Cloud SaaS, Oracle Technology, and enterprise transformation programs for large and multinational clients. The successful candidate has progressed from hands-on Oracle project delivery through program, portfolio, and executive leadership roles. 

The role combines Oracle ecosystem expertise, large-scale P&L management, global delivery operations, executive client engagement, and the ability to translate business strategy into measurable operational results. A central mandate is embedding AI, automation, standardized methodologies, and innovative delivery models to improve productivity, quality, scalability, and profitability. 

Key Responsibilities 

1. Global Delivery Strategy & Executive Leadership 

• Define and execute global delivery strategy aligned with growth, financial commitments, and Oracle practice priorities. 

• Lead a $300M+ global services organization across geographies, industries, and service lines. 

• Establish a scalable onshore, nearshore, and offshore operating model. 

• Translate enterprise strategy into delivery plans, operating priorities, and measurable results. 

• Build capabilities supporting growth, service expansion, acquisitions, and changing market demands. 

• Develop a high-performing global leadership team with clear financial, operational, and client accountability. 

• Partner with Sales, Practice Leadership, Finance, HR, and executive management to align commitments and execution. 

2. P&L Ownership & Financial Performance 

• Own revenue, gross margin, contribution margin, operating expenses, profitability, and delivery-related financial commitments for a $300M+ business. 

• Establish financial governance and deliver revenue and profitability objectives. 

• Optimize utilization, realization, billable capacity, resource productivity, and delivery costs. 

• Oversee forecasting, backlog conversion, project financial performance, and resource demand planning. 

• Manage financial and delivery controls for time-and-materials, fixed-price, managed services, and outcome-based engagements. 

• Improve margins through delivery efficiency, global leverage, workforce optimization, and automation. 

• Manage overruns, scope changes, contract obligations, and delivery-related commercial risk. 

3. Oracle SaaS & Technology Delivery Leadership 

• Provide executive oversight for Oracle implementations, modernization, and enterprise transformation programs. 

• Apply progressive experience from project execution through increasingly complex delivery leadership roles. 

• Demonstrate knowledge of Oracle Cloud ERP, HCM, SCM, EPM, and CX applications. 

• Understand OCI, integration platforms, databases, analytics, and application modernization. 

• Oversee multi-workstream programs involving architecture, integration, data migration, change management, and process redesign. 

• Set quality controls and governance across Oracle SaaS and Technology practices. 

• Sponsor high-risk engagements, lead escalations, and remain informed of Oracle product roadmaps. 

4. Global Delivery Model & Resource Management 

• Design and optimize globally integrated onshore, nearshore, and offshore delivery capabilities. 

• Clarify accountability across regional leaders, global capability centers, practices, and shared services. 

• Balance cost competitiveness, skills availability, quality, and client requirements in workforce strategy. 

• Lead resource management, capacity planning, staffing, subcontractor utilization, and productivity. 

• Standardize global staffing, utilization, skills development, and performance management processes. 

• Maintain flexibility for regional, industry, and client requirements while promoting cross-border collaboration. 

5. Executive Client Management & Delivery Excellence 

• Act as executive sponsor for strategic accounts and major Oracle transformation engagements. 

• Build trusted C-suite relationships with CIOs, CFOs, CHROs, and transformation leaders. 

• Lead steering committees, program reviews, contract-related discussions, and critical escalations. 

• Deliver commitments for scope, schedule, quality, business outcomes, and financial performance. 

• Partner with Sales and account leadership on retention, expansion, and long-term client relationships. 

• Measure client satisfaction and account health; personally lead recovery of challenged programs. 

6. Delivery Methodology, Governance & Quality 

• Institutionalize a consistent, scalable delivery methodology across Oracle professional services. 

• Apply and drive Oracle Cloud implementation Methodologies, waterfall, Hybrid Waterfall Agile methods as appropriate. 

• Establish governance for initiation, planning, execution, risk, quality assurance, and closure. 

• Use project health reviews, executive dashboards, stage gates, and escalation mechanisms. 

• Control scope, changes, project economics, and contractual commitments. 

• Promote reusable assets, accelerators, templates, tools, and lessons learned to improve predictability. 

7. AI Strategy, Transformation & Delivery Innovation 

• Develop and execute a strategy for embedding AI throughout the professional services delivery lifecycle. 

• Implement AI-enabled delivery to improve productivity, speed, quality, and margins. 

• Prioritize use cases in requirements, solution design, configuration, development, testing, data migration, documentation, and project management. 

• Evaluate generative AI, intelligent automation, AI agents, Oracle AI capabilities, and reusable delivery IP. 

• Set measurable adoption, productivity, and efficiency targets with clear financial outcomes. 

• Govern AI security, intellectual property, client confidentiality, quality, and responsible usage. 

• Drive workforce training and change management to operationalize AI at scale. 

8. Internal Operations & Organizational Management 

• Run weekly operational reviews, monthly financial reviews, quarterly business reviews, and annual operating plans. 

• Maintain executive dashboards covering delivery, financial results, capacity, and organizational risk. 

• Oversee portfolio management, resource management, delivery operations, and workforce planning. 

• Partner with Finance on budgeting, forecasting, controls, and profitability. 

• Partner with HR on recruiting, retention, leadership development, succession, and organizational effectiveness. 

• Implement KPIs, clear management accountability, standardized processes, and continuous improvement. 

• Support acquisition integration, restructuring, and practice consolidation. 

Required Qualifications & Experience 

Professional Experience 

• 20+ years of progressive experience in enterprise technology consulting, systems integration, or professional services, with significant Oracle ecosystem experience. 

• 10+ years in progressively senior delivery leadership roles managing large teams, complex portfolios, and global operations. 

• Demonstrated progression through Oracle Functional/Technical Consultant or Solution Lead; Project/Program Manager; Delivery Director/Portfolio Leader; VP/SVP Delivery; and Global Delivery Executive/CDO or equivalent roles. 

• Direct executive accountability for a $200M+ annual professional services P&L or equivalent business, including revenue, margin, operational performance, and profitability. 

• Extensive onshore, offshore, and nearshore delivery leadership and significant Oracle Cloud SaaS and Technology transformation experience. 

• Demonstrated success with enterprise C-suite clients, delivery governance, methodologies, project economics, and operational transformation. 

• Experience implementing AI, automation, or digital delivery improvements with measurable business impact.