Trader -Night – International

The Trader (Night) position is a position that is scheduled for overnight shifts and plays a vital role in managing racing events, setting competitive prices and applying risk strategies to ensure optimal market performance for international meetings that run outside of UK daytime hours and across global racing markets, including North America, the UK & Ireland, Australia, South Africa, France and Turkey. This is a critical role with operations across B2C (consumer-facing) and B2B (platform and services) channels and also contributes to the integrity of trading operations through analytics, collaboration and stakeholder engagement, often acting as a key point of coverage while daytime teams are offline. This position understands all of the company’s trading tools, including the company’s separate bet settlement engine and has the confidence to triage technical issues and escalate higher-priority incidents.

The position’s competencies include but are not limited to the following: Confidentiality; Customer Focus; Creativity; Communication Proficiency; Data Analysis; Dependability;  Decision Making; Financial and Commercial Acumen; Flexibility, Integrity (fostering trust and a positive work environment); Innovation (brining creativity to the workplace); Organizational Skills; Personal Effectiveness & Credibility; Problem Solving & Analysis, Punctuality, Relationship Development; Results Driven; Risk Management; Self-Assurance; Strategic Awareness; Tactical “Know-How”; Technology Skills; Time Management and Teamwork Orientation.

•    Required to provide a structure hand-over at the start and end of each shift to ensure seamless market coverage with the evening and day teams.

•    Ensures consistent execution of core trading duties

•    Builds and configures racing events and betting markets accurately within company’s trading systems

•    Manages odds pricing through a combination of automated model adjustments and manual pricing

•    Understands and executes over-round targets and betting strategies defined by the business

•    Maintains a high standard of decision-making while drawing on experience of working in a fast-paced trading environment

•    Develops and maintains a thorough understanding of all trading tools and platforms including the company’s separate bet settlement engine

•    Monitors bet settlement to ensure results are processed accurately and on-time and resolves any settlement discrepancies

•    Confidently triages technical issues as they arise and carries out first-line investigation and resolution where possible.

•    Assesses the severity and business impact of incidents and escalates higher-priority issues promptly to the appropriate technical, product or management team members.

•    Documents technical issues, actions taken and escalations clearly for follow-up and shift hand-over.

•    Takes appropriate risk measures to reduce liability exposure and maximize revenue opportunities

•    Monitors and reacts to market signals across multiple racing meetings and bet types

•    Uses data analytics to guide pricing decisions and trading strategies

•    Monitors customer behavior and identifies individuals who could impact market pricing

•    Detects and escalates suspicious betting patterns in collaboration with internal teams and external regulators or partners.

•    Works closely with third-party service providers to resolve trading-related queries and ensures service reliability

•    Communicates effectively with fellow Traders to share insights and ensure full market coverage

•    Responds to and manages support tickets via the Freshdesk platform in a timely and professional manner as well as communicating issues and resolutions directly with customers.

•    Provides clear, accurate shift hand-overs covering open markets, liabilities, outstanding tickets and any escalations.

•    Must be knowledgeable, detail-oriented and fully competent in handling position duties.

•    Manages race status, including non-runners and informing customers 

•    Responds to and manages support tickets via the Freshdesk platform in a timely manner

•    Performs other duties as assigned.

•    Two (2) years of experience in risk trading, sportsbook or odds compilation roles, ideally with a focus on Racing.

•    Strong knowledge of global horse racing, including US, AUS, SA, UK/I and Asian circuits

•    Strong knowledge of betting markets, trading systems and pricing strategies

•    Demonstrated understanding of betting theory and bookmaking including overrounds, arbitrage and percentages

•    Demonstrates an analytical mindset with experience interpreting data to drive decisions

•    Demonstrates awareness of betting compliance standards and responsible gaming principles

•    Understands importance of race data being accurate immediately and across all systems

•    Confident user of sportsbook platforms, back-office tools and Excel 

•    Proficient in PC skills, Microsoft Office Suite (Excel, One Drive, Google Docs) including formulas, formats and reporting functions

•    Demonstrates exceptional communication (verbal and written), time management and stakeholder-handling skills

•    Effectively communicates with Customer Service, Network Operations, Vendors, and end users (Customers).  

•    Possesses strong customer service skills with high level of professionalism, and ability to work with complex situations.

•    Ability to work at ease with cross-functional teams spanning multiple US, Canada & International locations.

•    Demonstrates the ability to work in high-stress situations without sacrificing customer service or level of detail.

•    Must be able to work effectively and efficiently in a fast-paced environment, including stressful situations.

•    Ability to handle multiple tasks simultaneously.

•    Maintains professional integrity at all times.

•    Self-starter, self-motivator, detail-oriented and highly organized.

•    Demonstrates and maintains flexibility and adapts to changes within industry and company.

•    Willingness to work non-standard hours to align with key global racing events

•    Willing to be flexible and work whatever hours necessary to achieve team or individual goals.

•    Structured problem solving and expert prioritization skills.

•    Technically confident with the capability to triage system issues and the judgment to know when and how to escalate

•    Ability to work independently and make sound decisions with limited supervision during overnight hours.

•    Maintains professional integrity at all times.

•    Demonstrates and maintains flexibility and adapts to changes within industry and company.

•    Willingness and ability to work a rotating 4 days ‘on’/ 4 days ‘off’ night shift pattern

•    Preferred Experience and/or Education: Knowledgeable in technology, horse racing, regulations, fixed-odds and/or pari-mutuel wagering, gaming, sports wagering and/or experience in a start-up environment; Experience with trading platforms and proprietary risk management systems; Knowledge of global racing markets and familiarity with regional betting behaviors; Prior experience using Freshdesk or other ticketing/support platforms; Prior experience with B2B sportsbook solutions or trading APIs; Familiarity with risk or integrity frameworks from UKGC, MGA, IBIA, Racing Victoria, BHA, TJK, etc.; Technical proficiency in scripting/query tools for data-driven decision-making (Python, R, SQL); Background in algorithmic trading, pricing models or trading automation; Previous experience working night or rotating shift patterns

ADDITIONAL INFORMATION:

•    This position does not have supervisory responsibilities/duties 

•    This position is empowered to take initiative with applicable duties/projects

•    Position is based in UK (and potentially US)

•    Position classification is Remote Work

•    Rotating shift cycle of 4 days (shifts) ‘on’ / 4 days (shifts) ‘off’ 10:00 am – 7:00 pm UK time

•    includes 60-minute break.

•    Due to rotating shift cycle, shifts will regularly fall on weekends and bank holidays.

•    Requires travel up to <5% including travel outside of local area and can include overnight stay. International travel possible.

1/ST TECHNOLOGY is a global group of Technology, service, and wagering companies that provides B2B and B2C wagering and betting infrastructure for the horse racing and casino industries.  Our companies and products include AmTote, Xpressbet, 1/ST BET, and PariMAX, and we are always eager to add enthusiastic and knowledgeable members to our growing team.  

1/ST Technology is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.