Territory Account Manager

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

TECHNICAL ACUMEN Possesses a broad understanding of F5 solutions and how to go about selling them to customers, maintaining productive and lasting 
relationships. Gives formal proposals and presentations, presents to all levels of the organization including executives, negotiates, coordinates complex decision making processes, overcomes objectives to closure, and closes sales professionally and effectively.

CRITICAL REASONING (JUDGMENT, DECISION MAKING, AND PRAGMATISM). Exercises sound judgment based on an ability to incorporate experience, data, priorities, and 
stakeholder needs, and evaluate potential constraints to arrive at the most beneficial path forward. Consistently exhibits the ability to navigate situations with 
thought, purpose, and sensibility after adequately contemplating various available courses of action, balancing the trade-offs between immediate and long-term 
needs. Recognizes that while the effect of a single fix may not always be terribly significant, the accumulative effect over time makes each decision extremely 
valuable.

INITIATIVE & ADAPTABILITY Does more than is required or expected, not because someone requested it but because it will improve or enhance a product and/or
avoid problems. Plans for upcoming problems or opportunities and takes actions accordingly. Applies original thinking to improve processes, methods, systems, or 
services. Deals well with ambiguities, focusing on evaluating a situation, identifying what is and is not a priority, and moving toward the most logical outcome. 
PARTNERSHIP Recognizes collaboration fosters the most effective exchange of ideas and talent, facilitating open dialogues with a wide variety of contributors and 
stakeholders, building partnerships, leveraging skillsets, and sharing knowledge to achieve a common goal. Creates alignment through mutual accountability, 
transparent communications, and the application of change management principles. 

COMMUNICATION AND COLLABORATION Conveys information, vision, and strategy in an accurate and timely manner, adjusting to ensure understanding based 
on the audience. Actively listens; seeks to understand rather than respond. Proactively solicits and values diverse perspectives, ideas, and opinions.
Career progression is based upon individual aptitude and business need. F5ers build foundational knowledge through coaching, mentorship, and opportunities to 
develop skills and experience, such as project work and cross-functional partnerships.

Responsibilities:

1. Assists in customer engagements, helping to gather information on leads, 
assisting with customer communications, and gaining knowledge on F5 
accounts and solutions.
2. Collaborates with senior territory account managers to carry out processes 
related to managing current accounts, identifying potential new accounts, 
maintaining account plans, and closing deals.
3. Follows standard practices when communicating with customers, creating 
presentation materials, conducting research to inform decisions regarding 
accounts, and forecasting sales.
4. Prepares findings and insights for colleagues, immediate managers, project 
leaders, and others in the territory account team/group.

Attributes:

-Works on assignments and problems of limited scope, requiring judgment and 
initiative, using standard procedures under close supervision.
– Receives general instruction on work and guidance from account management 
peers and more experienced colleagues.
– Impact primarily extends to own team. 
– Have some experience with communication skills and presenting information. 
Begin to interface and communicate with customers.
– Builds knowledge around F5 products and services and learns how they can be 
provided as customer solutions.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.