Our Mission

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

Overview

Program Manager, Identity & Access Management (IAM)

How you can make a difference

We are looking for a Program Manager to bring structure, visibility, and momentum to our Identity & Access Management (IAM) program. In this role, you will connect the work across the IAM organization—partnering with IAM leadership, the IAM Architecture and Engineering, Hygiene, and Application Onboarding teams to build and maintain the program roadmap, run disciplined intake, backlog, and sprint processes, and measure what matters through clear OKRs and metrics. You will also partner closely with IT teams across the organization to understand their identity and access needs, translate those needs into IAM requests and roadmap priorities, and make sure every identity and access requirement is captured, prioritized, and delivered.

In addition, you will work with the IAM teams to explore where AI can support the IAM program and use AI tools where they help with planning and reporting.

What you'll be doing

• Connect the dots between all functions within the IAM organization and what's happening outside of IAM:
• Meet regularly with IAM leaders to keep forward momentum across each IAM pillar, aligning on priorities and clearing any roadblocks that could slow progress.
• Coordinate with IT, Security, and Engineering leaders on upcoming and in-flight projects to identify IAM dependencies and support needs early. Use these inputs to inform the IAM roadmap and sprint planning.
• Lead IAM-focused requirements gathering with IT teams to identify identity and access needs that IAM can fulfill, translating them into clearly scoped requests for the appropriate IAM team.
• Roadmap creation & maintenance:
• Facilitate the creation and ongoing maintenance of the IAM program roadmap in collaboration with IAM leadership, IAM architects, and other key IAM team members, adjusting it as priorities shift.
• Collaborate with the IAM architect and engineering team to identify emerging IAM trends and technologies that should be incorporated into the roadmap.
• Work with the IAM architect and engineering team to identify and build AI capabilities that augment the IAM program.
• Intake management:
• Participate in each IAM team's intake process, helping prioritize and scope incoming project-based requests.
• Backlog management:
• Manage and groom the Azure DevOps backlogs for the IAM teams (namely Engineering, Hygiene, and App Onboarding).
• Prioritize each team's backlog, focusing on items that will have the greatest impact or are required to execute the IAM roadmap.
• Sprint planning:
• Facilitate sprint planning for the IAM teams, pulling prioritized items into each sprint based on their sizing and the team's capacity.
• Capacity & resource planning:
• Build on existing capacity planning practices by providing clear visibility into capacity and utilization across the IAM teams, helping keep work balanced and aligned to priorities.
• Partner with IAM leadership to strengthen resource planning, aligning team capacity with the roadmap and incoming demand so the program can continue to scale effectively.
• OKRs & metrics:
• In collaboration with IAM leadership, define measurable metrics to track the health, compliance, and progress of IAM operations and roadmap execution.
• Gather updated metrics on a regular cadence to give IAM leadership a clear view of program performance and roadmap progress.
• Reporting, dashboards & data analysis:
• Create and maintain IAM reporting dashboards that give leadership and stakeholders a clear, current view of program health, operations, and roadmap progress.
• Automate data collection and dashboard refreshes to reduce manual reporting effort.
• Analyze IAM data (e.g., access requests, certifications, onboarding, and hygiene metrics) to identify trends, risks, and improvement opportunities, using AI and automation where applicable.

What you will need to be successful

• 5+ years of program or project management experience, including at least 3 years supporting an Identity & Access Management, Identity Governance, or Information Security program.
• Working knowledge of core IAM concepts and capabilities—identity lifecycle (joiner/mover/leaver), access requests and certifications, role-based access, SSO/federation, MFA, privileged access, and application onboarding.
• Hands-on experience with IAM platforms such as SailPoint ISC, Microsoft Entra ID, or BeyondTrust.
• Technical fluency in IAM technologies, including how the platforms integrate, where dependencies sit, and what a given change involves, so you can partner credibly with architects and engineers.
• Proven ability to build and maintain a multi-team program roadmap and adjust it as priorities shift.
• Ability to judge the time, effort, resources, and cost required for IAM initiatives to succeed (for example, application onboarding, platform changes, and hygiene or certification campaigns), and to turn that judgment into realistic estimates, timelines, and budget and staffing inputs.
• Experience running Agile practices—intake, backlog grooming, prioritization, and sprint planning—preferably in Azure DevOps.
• Comfort using AI tools (e.g., Microsoft Copilot / Claude) in day-to-day work, such as drafting status updates or summarizing information.
• Ability to define, collect, and communicate OKRs and operational metrics that give leadership a clear view of program health, compliance, and progress.
• Strong relationship-building and communication skills, with a track record of partnering across IT, Security, and Engineering and influencing without direct authority.

Preferred Qualifications

• Exposure to AI or automation initiatives within an IAM or security program.
• Familiarity with compliance and audit frameworks relevant to access management, such as SOX, HIPAA, PCI DSS, or SOC 2.
• Certifications such as PMP, PMI-ACP, Certified ScrumMaster (CSM), SAFe, CISSP, or an IAM vendor certification.
• Experience in healthcare, financial services, or another highly regulated industry.
• Bachelor's degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience.

#LI-Remote

This is a remote position.

Salary Range

Benefits & Perks

The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:  

• Medical, dental, and vision 

• HSA contribution and match 

• Dependent care FSA match 

• Uncapped paid time off 

• Paid parental leave 

• 401(k) match 

• Personal and healthcare financial literacy programs 

• Ongoing education & tuition assistance 

• Gym and fitness reimbursement 

• Wellness program incentives 

Onboarding & Travel

This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations. 

This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date.

HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process.

Why work with HealthEquity 

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. 

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.

HealthEquity uses Pindrop Pulse during certain interviews to support identity verification, interview security, and fraud prevention. By scheduling and participating in an interview where Pindrop Pulse is enabled, you acknowledge that Pindrop's technology may analyze information such as voice, video, device, network, and location-related signals to identify potential impersonation, deepfake activity, and other security risks. This information may be reviewed by HealthEquity's Talent Acquisition and Security teams to support a secure hiring process. All alerts and risk indicators are reviewed by trained personnel, and HealthEquity does not make hiring decisions based solely on automated analysis. We take privacy seriously. You have the option to opt out of Pindrop analysis. If you wish to opt out, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you before the interview, we will assume that you consent to HealthEquity's use of Pindrop Pulse for security verification purposes during the hiring process. 

At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.

As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills.  For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.

HealthEquity is committed to your privacy as an applicant for employment.  For information on our privacy policies and practices, please visit HealthEquity Privacy.