Technical Architect

About the Role

The Technical Architect is a senior technical expert responsible for designing scalable solutions, defining architecture, and ensuring high-quality delivery across Salesforce platforms, including Marketing Cloud, Data 365, and CRM. This role serves as a key reference for technical strategy, mentoring team members, guiding implementation decisions, and ensuring adherence to best practices. The Technical Architect evaluates complex technical challenges, oversees code quality, and collaborates closely with cross-functional teams to ensure feasibility and alignment with broader solution design.

Key Responsibilities

• Design and define technical architecture and solution approach across Salesforce platforms (D360, MC, CRM).

• Review and validate solution designs from Technical Developers and Senior Technical Developers.

• Lead client discovery sessions to uncover requirements, clarify business needs, and translate findings into actionable technical direction and architectural recommendations.

• Lead project delivery in close partnership with the Project Manager and Account Manager, ensuring technical execution aligns with scope, timelines, and client expectations.

• Provide architectural direction across the project lifecycle while collaborating with PM and AM to anticipate risks, support decision‑making, and maintain a unified delivery strategy.

• Provide guidance on data models, integrations, API strategy, and security best practices.

• Oversee code reviews and ensure adherence to architectural and coding standards.

• Estimate complexity and effort for high-impact technical tasks and projects.

• Identify risks and propose mitigation strategies during design and development phases.

• Collaborate with Solutions Architects to ensure alignment between technical implementation and business/solution design.

• Support troubleshooting of high-complexity defects and production issues.

• Document architectural decisions, technical patterns, reusable components, and deployment guidelines.

• Participate in pre-sales efforts by providing technical feasibility, architecture input, and scoping support when required.

• Mentor developers, provide technical coaching, and promote continuous improvement within the practice.

• Lead and support the deployment architecture across environments, defining standards, release strategies, and automation approaches to ensure scalable, reliable, and low risk deployments.

What Success Looks Like

30-Day Expectations

Gain a deep understanding of client environments, Salesforce platforms, and ongoing initiatives while beginning to lead technical implementation efforts, architecture discussions, and key design decisions across active projects. 

Six-Month Expectations

Successfully lead the design and implementation of complex Salesforce solutions, ensuring high-quality delivery, scalability, and alignment with client business objectives.

12-Month Expectations

Be recognized as a trusted Salesforce technical leader who drives solution quality, influences technical strategy, and helps grow both client success and the overall Salesforce practice.

Summary

30 days: Learn the business and start contributing.

Six months: Work independently and deliver consistently.

12 months: Become a trusted, fully productive team member with strong domain knowledge and high-quality delivery.

Required Qualifications

Experience and Education

• Al least 5 years of related technical experience in Salesforce or MarTech environments.

• Bachelor’s or Master’s degree in Computer Science or related field, or equivalent experience.

• At least 5 Salesforce certifications (e.g., Data 360, Salesforce Platform administrator, Platform Developer (any), Salesforce Certified Platform App Builder , others).

• Experience designing and delivering complex multi-cloud Salesforce implementations.

• Strong experience in agency, multi-client, or consulting delivery environments.

Skills & Competencies

• Advanced Salesforce development (APIs, integrations, scripting, configuration, orchestration).

• Expertise in API architecture, consumption patterns, and secure authentication methods.

• Deep understanding of relational databases, data modeling, and transformation strategies.

• Strong command of version control, branching models, and collaborative development workflows.

• Architectural patterns, object-oriented programming, and event-driven design.

• Advanced knowledge of web security, data privacy, and compliance considerations.

• Ability to create and maintain technical documentation at architectural depth.

• Excellent analytical and critical-thinking skills, especially in complex debugging scenarios.

Working Style

Ability to stay organized, communicate trade-offs, and adapt when requirements, priorities or deadlines change

Preferred Qualifications (nice to have)

These qualifications may help someone ramp up more quickly, but they aren’t required for consideration.

Tools

• GitHub/GitLab for version control, code reviews, and collaboration.

• CI/CD (GitHub Actions/GitLab CI) for automated build, test, and deployment pipelines.

• Salesforce platform tooling: CLI utilities, deployment frameworks, environment management.

• API tools such as Postman for testing and debugging integrations.

• Monitoring/observability tools for logs, metrics, and performance debugging.

• Code quality tools such as linters, static analysis (e.g., Sonar), and security scanners.

Delivery and Process

Familiarity with Agile delivery practices, including sprint planning, estimation, backlog refinement, demos, retrospectives and cross-disciplinary collaboration.

Experience using AI-assisted development tools responsibly to accelerate research, prototyping, debugging, documentation or code quality improvements.

ECOSYSTEMS TEAM VALUES

We believe technical excellence works best paired with strong human skills. In this role, you’ll succeed if you bring:

• Adaptability and resilience across dynamic and fast-paced projects.

• A growth mindset and self-awareness that fuel continuous learning.

• Clear and empathetic communication with both technical and nontechnical teams.

• Organization and time management that help you lead yourself and support others.

• Creativity and innovation when tackling technical challenges.

• Strong analytical thinking and decision-making capabilities.

• A collaborative spirit and willingness to educate and uplift others.

Team Values

At Marcus Thomas, our values shape how we work with each other and with our clients.

Community – We contribute to the growth of our agency, our industry and our communities.

Accountability – We show up, keep our word, and take ownership of our work and results.

Collaboration – We lead with empathy, listen actively and value every voice.

Curiosity – We stay curious, ask questions and bring new ideas to the table.

Diversity – We respect and celebrate different perspectives because they make the work stronger.

Make Work Play – We bring energy, creativity and joy into everything we do.

Benefits Highlights

• Eligible for Monthly Recognition Awards.
• Kentico & Salesforce Certification exams paid for by Marcus Thomas.
• Monetary bonus for earning strategic certifications and accreditations.
• $20/month toward home internet/connectivity (the equivalent in local currency)
• Health and Wellness: You will be reimbursed up to $200 annually (the equivalent in local currency), per eligible staff member, for costs associated with health and wellness, including, but not limited to, gym memberships, psychology sessions, fitness watches and apps, fitness/soccer/yoga equipment and gear, and running shoes.

Time Off

• Paid, flexible time off (Sick/Study/Vacation legal system)
• Paid, observed local National Holidays
• Paid, 1 week extra per year as personal time off
• Paid, Paternity leave: 4 weeks of time off

Growth

• Annual Diversity & Inclusion Training
• Time for Training / Certification
• English Classes

Perks

• Health insurance family pack (ARG: OSDE 310)
• Access to common spaces & events
• Travel opportunities
• Employee anniversary gift: breakfast delivery, except for Milestone anniversaries.

Our Hiring Process

Our hiring process helps us learn about your experience while giving you a clear understanding of the role, team and agency. It typically includes an initial recruiter conversation, a hiring manager interview, a team or leadership interview, and final selection.

We may use AI-assisted tools to help organize and review application materials. These tools may compare résumé information with job qualifications and highlight relevant experience for our recruiting team. Candidates may opt out of AI-assisted résumé screening when applying.

With candidate consent, we may use AI-assisted tools to record and transcribe interviews. Candidates may opt out of recording or transcription at any stage without affecting their consideration.

AI tools don’t make hiring decisions. Our recruiting and hiring teams review candidate information and decide who moves forward.

Diversity, Equity & Inclusion

We believe the best ideas come from teams that reflect the full range of human experience. At Marcus Thomas, we are committed to building a workplace where people from all backgrounds feel seen, valued and set up to do their best work, and to actively creating opportunities for those who have been historically underrepresented in our industry.

We welcome and encourage applications from women, people of color, LGBTQIA+ individuals, immigrants, people of all religions and nationalities, and people with disabilities.

EQUAL OPPORTUNITY

Marcus Thomas is an equal opportunity employer. We welcome applicants of every background and make employment decisions without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, marital status, or any other status protected by applicable law. We’re glad to provide accommodations during the hiring process