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Act as the primary Surface sales leader and technical product expert to drive revenue growth and market penetration within assigned accounts. Orchestrate internal and external resources to solve customer business challenges and deliver technical briefings to key decision makers.
MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.
The Microsoft Surface device portfolio presents amazing opportunities for businesses. Commercial sales of Surface are growing rapidly, and we are looking for highly experienced and motivated Surface Specialist to help customers realize the value of Surface in their business. If you are a proven talent with experience in hardware sales, help us take this product to new heights in a market with millions of passionate customers and billions of dollars in business. We are an unmatched team comprised of talent, passion, expertise, and commitment. We strengthen the Windows ecosystem by bringing Microsoft innovation to life through Surface. The Specialist Sales team combine the power of Microsoft’s first-party devices with deep customer engagement to accelerate Windows adoption, demonstrate what’s possible on the platform, win strategic customers and create momentum that benefits the broader Windows ecosystem.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Be the Surface sales leader and Technical Product expert for your assigned set of accounts as part of the Modern Workplace team:
Drive new revenue growth across the entire Surface device and accessories portfolio
Demonstrate excellence in pipeline management to achieve monthly forecasts
Compete aggressively to win new business and drive Surface market penetration while growing customer mindshare, sharing best practices and use bases with the extended community throughout
Deliver technical product briefings to customers (BDMs and TDMs) to drive success of new and updated Surface device portfolio
Be the interface to the customer and orchestrate a v-team of resources to solve customer problems:
Extend relationships beyond IT to business decision makers, helping customers envision & achieve digital transformation
Solve customer business challenges by presenting the value of Surface devices, including use cases, financial analysis, ROI, etc.
Own oportunities from start to close as a v-team leader; orchestrate internal and external resources; leverage partners to scale sales on hardware refresh, upsell and expand sales motions; engage Modern Workplace sellers to attach Microsoft 365
Leverage and drive awareness of all available market promotions, offers, sales initiatives and programs
Helping to identify and diagnose technical and competitive blockers and respective solutions for sales opportunities and usage decision blockers and engaging the right resources to overcome these blockers
Sharing practical knowledge with partners to drive the sale, deployment, and adoption of Microsoft solutions.
Shaping current and future products, marketing strategies, and customer centricity ideas through your feedback to sales, marketing, and engineering.
You will help customers make decisions to build their business and IT solutions based on Microsoft technology.
You will lead technical presentations, demonstrations, workshops, proof of concepts, and pilots to explain, demonstrate, and prove to our largest customers the capabilities of Microsoft's products and services, and how we can make their businesses more successful.
You will own winning the technical decision at customers for sales opportunities and usage scenarios, through tailoring your message, bringing ideas to customers, engaging with them to show our technology differentiation, and guiding them in decision making.
You will work with partners and others at Microsoft, as well as use our core tools, social connection tools, and AI driven data to extend your reach and the reach of your team, focusing on satisfying important customer needs.
You will stay sharp, share your knowledge with peers and learn best practices from others.
Continuously nurture and expand sales, business, product, technology, and competitive knowledge and readiness
Participate in internal Microsoft sales communities and in the broader industry through in-person events, Teams sites, community gatherings and more
Continuously build and enhance your technical acumen, sales and professional skills and competitive readiness.
You will be recognized for sharing, learning and driving individual work that all result in business impact for customers, partners and within Microsoft. We encourage thought leadership from every employee.
Other Requirements:
Solution Area Specialists IC3 - The typical base pay range for this role across the U.S. is USD $88,000 - $150,100 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $114,500 - $165,700 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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