Student Recruitment Officer supporting Aston University, UK

Location: Kuala Lumpur, Malaysia or Jakarta, Indonesia

We are looking for a talented, dedicated professional to be a Malaysia or Indonesia-based Student Recruitment Officer for Aston University in the UK. The role will be based in Kuala Lumpur or Jakarta, and will be fully dedicated to representing the institution in key markets in Southeast Asia.

The primary focus of the role will be to support the implementation of the Aston University’s international recruitment strategy by delivering recruitment and conversion activities targeting prospective undergraduate and postgraduate students, leading to the applications and enrolment of quality students from across these regions.

Reporting to the Regional Manager (Southeast Asia) within the Global Sales and Recruitment team, the SE Asia Student Recruitment Officer will deliver Aston University’s recruitment and marketing activities in selected markets in the region. The role focuses on executing recruitment activities, supporting agent and partner networks, and driving enrolments into undergraduate and postgraduate programs.

The postholder will operate within the strategic frameworks of Aston 2030 strategy, contributing market intelligence, executing in-market plans, and ensuring operational alignment with the University’s global recruitment and engagement strategy.

About Grok Global Services

Founded in 2005, Grok Global Services is a best-in-class provider of international engagement services for higher education institutions. By joining our team, you will be working in a supportive environment full of like-minded professionals, each committed to advancing the internationalization of higher education institutions from around the world.

A pioneer of in-country staffing in the international education sector, Grok remains at the forefront of this model and currently delivers this service across Asia, Africa, the Middle East, and the Americas. The company also boasts industry-leading divisions in digital marketing and strategic consulting.

Aston University

Aston University is the UK's leading university for business and the professions. 

Founded in 1895 and a University since 1966, Aston University is internationally recognised for being a research-led University and known for its world-class teaching quality and strong industry partnerships, government and commerce.

Our mission is to be the UK's leading university for students aspiring to succeed in business and the professions, where original research, enterprise and inspiring teaching deliver local and global impact.

Students from over 120 countries choose to study at Aston University - a safe and friendly campus enjoyed by a global, multicultural community. Birmingham is on of the UK's most diverse cities and home to an unrivalled cultural heritage, top sporting events, music, performing arts and outstanding world cuisine.

Key Responsibilities

Student Recruitment & Pipeline Execution

• Build the university’s SE Asia recruitment pipeline to achieve enrolment targets, aligned with the global multi-year recruitment plan.
• Provide accurate and timely advice to prospective students, parents, and counsellors about Aston University programmes.
• Support applicant conversion activities in collaboration with Admissions and Conversion teams.

Agent & Partner Engagement 

• Deliver agent training, events, and updates to ensure accurate knowledge of Aston University programmes.
• Monitor and report on agent performance, ensuring compliance with due diligence and regulatory standards as directed by Global Operations.

Marketing & Events Execution

• Plan and deliver student recruitment activities such as agent engagement activities, school visits, and workshops.
• Work with the University’s Marketing team to deliver region-specific campaigns and promotional materials.

Market Intelligence & Reporting

• Provide structured and timely intelligence to the Regional Manager to inform global market strategy.
• Contribute to University-wide processes for consistent data capture and reporting on market conditions.

Alignment with Global Sales Framework

• Ensure that in-market activity supports the global B2B channel strategy, delivering service excellence to agents and partners.
• Work collaboratively with academic colleges, under guidance from the Regional Manager, to identify opportunities for programme promotion in China.

Requirement

Education & Qualifications

• Educated to degree level or equivalent.

Experience

• 2+ years’ experience in student recruitment, sales, or marketing.
• Proven record of managing agent networks and delivering recruitment events.
• Evidence of consistently meeting or achieving targets.
• Experience of delivering growth across a range of stakeholders in SE Asia

Skills & Attributes

• Fluency in English with excellent communication skills.
• Strong relationship management skills across stakeholders.
• Ability to prioritise tasks, work independently, and manage travel.
• Customer-focused, proactive, and results-driven.
• Pro-active, driven and self-motivated.
• Have a good network of contacts for developing business opportunities.

Other Requirements

• Flexibility to travel extensively within SE Asia
• Willingness to work evenings, weekends, and during traditional holiday periods as required.
• Ability to represent Aston University professionally while working independently.

Reporting Line

Reports to: Regional Manager (East Asia), International Recruitment

Location: Malaysia or Indonesia

This is a single headcount vacancy. While this specific posting is technically mapped to one location in our system, we are looking for only one professional who can be based out of either Kuala Lumpur (Malaysia) or Jakarta (Indonesia), depending on where the successful candidate lives. Multiple hires will not be made.

To learn more about Grok, please visit us at our website: https://grokglobal.com/ and by following us on LinkedIn: https://www.linkedin.com/company/grokglobal/