Student Enrollment Specialist – Trade Education

 Posted 8 months ago
     
2-5 years experience
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AI Summary

Guide prospective students through the complete enrollment process for specialized trade programs while providing detailed program information and funding source guidance. Conduct outbound calls for enrollment conversion and support career placement initiatives.

This is a remote position.

Work Schedule:

  • Monday to Friday and Every Other Weekend Sat
  • One shift is 0900 to 1800 and the other shift is 1000 to 1900
  • Client Timezone: Denton Texas 

You'll play a pivotal role in changing students' lives by guiding them from initial inquiry to successful enrollment in life-changing trade programs. Working with an experienced team lead and established processes, you'll help prospective students navigate their educational journey while building your own career in a supportive, growth-focused environment. This is your chance to make a meaningful impact while developing expertise in enrollment, sales, and student success.


Responsibilities:

  • Guide prospective students through complete enrollment process for nine specialized trade programs
  • Handle incoming calls via RingCentral phone system and navigate phone tree efficiently
  • Provide detailed program information and funding source guidance using proven scripts
  • Conduct outbound calls to qualified leads for enrollment conversion and lead generation
  • Support career placement initiatives and provide guidance on post-graduation opportunities
  • Maintain accurate student records in CRM system with sensitive information handling
  • Collaborate with experienced Philippine team lead for ongoing mentorship and support
  • Participate in cross-training opportunities to expand role responsibilities over time
  • Deliver daily progress reports and maintain regular communication with management team
  • Convert leads into enrolled students through consultative selling approach
Requirements
  • 3+ years of customer service, sales, or enrollment experience
  • Strong communication skills with ability to follow scripts while maintaining natural conversation flow
  • Experience handling sensitive information and understanding of data privacy requirements
  • Ability to work independently while accepting supervision and feedback from team lead
  • Flexibility to work staggered shifts including early morning or evening hours
  • Willingness to work weekend shifts with flexible weekday scheduling options
  • Bonus if you have HIPAA training or certification
  • It helps if you have CRM system experience, especially with phone systems
  • Bonus if you have RingCentral or similar phone system experience

Why Join This Team?:

  • Remote work with flexible scheduling options and weekend rotation choices
  • Mentorship from experienced team lead with proven track record
  • Clear growth path with cross-training opportunities and role expansion potential
  • Meaningful work helping students access life-changing educational opportunities
  • Established processes and scripts to set you up for success
  • Supportive team environment with regular feedback and development focus

Independent Contractor Perks

  • HMO Coverage for eligible locations
  • Permanent work-from-home
  • Immediate hiring

ZR_28599_JOB

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