Strategic Account Director

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

Our team is looking for a Strategic Account Director who will report to the EMEA Regional General Manager. This role will be accountable for the strategic account management function of Kenya Airways and Air Tanzania with the focus on delivering sustainable growth.

Role and Responsibilities:

This role acts as the "CEO of the Account," deeply embedding our organization into the customer’s global business infrastructure to maximize long-term lifetime value and drive exponential growth.

• Build and maintain deep, multi-threaded relationships across the customer’s C-suite, business units, and subsidiaries.

• Create a long-term strategic account roadmap aligned with the customer’s enterprise-wide initiatives.

• Orchestrate internal cross-functional teams (Customer Support Partner, Account Director, Program Director, Product, Engineering, Care) to deliver value to the customer.

• Identify, negotiate, and close continuous expansion deals within the account.

Qualifications and Education Requirements:

• Minimum 10 years of relevant sales and account management experience

• Master Degree

• Extensive understanding of market landscape, including knowledge of key players, knowledge of the competitive landscape, key trends, opportunities, and challenges

• Proven experience selling and driving negotiations to a successful close

• Proven ability to influence cross-functional teams within a global matrix organization, with strong capabilities to build relationships with internal and external stakeholders

• Professional presence and business acumen with articulate and persuasive oral and written communication skills

• Critical thinking skills with the ability to anticipate potential issues and suggest creative alternatives to overcome barriers

• Strong people skills and extremely resourceful

• Strong knowledge of the travel/hospitality markets and/or enterprise software space

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.