Staff Software Engineer - OCR / Text Extraction

What You’ll Do 

NetDocuments is seeking a Staff Full Stack Software Engineer to play a pivotal role in shaping the future of our next-generation document management systems. As a senior technical leader, you’ll drive the design, architecture, and delivery of scalable, event-driven platforms that power mission-critical frontend and backend solutions for our global customer base. 

This role is ideal for an engineer who thrives at the intersection of backend architecture, cloud-native infrastructure, and full stack development—someone who builds production-ready applications at scale while guiding teams toward technical excellence. You’ll collaborate with product, design, and engineering leadership to define the direction of our systems and integrate cutting-edge technologies, including AI-driven services and event-based data pipelines. 

If you’re passionate about building resilient systems, mentoring engineers, and driving innovation in how organizations manage and interact with their documents, this is your opportunity to make a lasting impact. 

You will: 
Technical Leadership & Architecture

• Set technical direction for our document content extraction and transformation team, establishing patterns for scalable, secure, and performant systems on AWS. 
• Lead architectural decisions that use OCR technologies such as Tesseract and Apryse OCR. 
• Drive initiatives that improve scalability, performance, and reliability of the product while considering and implementing changes that control costs without impacting customer satisfaction. 
• Guide the evolution of our content extraction and transformation technology stack as the business and customer needs mature and scale. 
• Make critical technical decisions that balance user experience, performance, security, and maintainability. 

Product Design and Build 

• Design and implement event-driven architectures using AWS services, Kafka, and modern data pipelines. 
• Build production-grade applications across C#/.Net, AWS services, and document extraction/transformation technologies. 
• Design and implement scalable APIs (REST, GraphQL) that power our front-end and enable third-party integrations. 
• Integrate AI-driven services and emerging technologies to enable greater backend efficiencies and increase customer productivity. 
• Build the product to enable seamless, scalable, and flexible semantic search capabilities.  
• Ensure security, performance, and compliance considerations are applied across all implementations. 

Problem Solving & Ownership 

• Solve complex technical challenges from real-time customer experiences and issues to event-driven document processing at scale. 
• Take full ownership of initiatives from concept through production and ongoing evolution. 
• Make sound architectural decisions by weighing trade-offs with reasoning that stands up over time. 
• Proactively identify and address technical debt before it impacts the team. 

Build and Optimize Systems 

• Write high-quality, well-tested code across the full stack with emphasis on maintainability. 
• Design resilient systems that maintain uptime and performance as we scale globally. 
• Implement observability through logging, metrics, and telemetry to proactively triage issues. 
• Monitor and optimize performance at scale, identifying bottlenecks and implementing solutions. 
• Create comprehensive technical documentation including architectural diagrams and design decisions. 

Collaboration & Mentorship 

• Partner closely with product management to translate requirements into technical solutions. 
• Mentor engineers across experience levels, elevating technical skills and best practices. 
• Collaborate with Platform Services, Ops, and other teams on integration points and shared infrastructure. 
• Build consensus on technical approaches while having authority to make final decisions when needed. 
• Lead knowledge-sharing initiatives through code reviews, design discussions, and documentation. 

Continuous Learning & Innovation 

• Stay at the forefront of content extraction and transformation technologies and industry trends, cloud-native architectures, and AI-powered tools. 
• Research and prove out new technologies through POCs that align with product strategy. 
• Contribute ideas that directly improve engineering velocity and quality. 

What You’ll Need to Be Successful 

• Bachelor’s degree or higher in Information Systems, Computer Science, or a related field—or equivalent experience. 
• 8+ years of professional software engineering experience delivering production-grade applications at scale on cloud platforms. 
• 5+ years in technical leadership and development roles using OCR technologies. 
• Proven track record of building scalable applications still in production. 
• Required Technical Knowledge 
• Expert proficiency in C#/.NET. 
• Expert proficiency with OCR technologies such as Tesseract or Apryse 
• Expert proficiency building event-driven, microservice-based products 
• Expert proficiency developing on cloud platforms, preferably AWS 
• Expert proficiency with Kafka or similar event streaming platforms 
• Expert proficiency in observability, including logging, metrics, tracing, telemetry, preferably with DataDog 

What Will Make You Stand Out 

• Deep experience building with OCR & Text Extraction technologies. 
• Deep experience building document management or enterprise content management 
• Deep knowledge of event-driven architectures. 
• You know what it means and takes to ingest millions of documents an hour into a SaaS based document management platform 
• Track record of developing high-performance content extraction and transformation products at scale. 
• Legal industry expertise or experience with B2B SaaS in regulated industries. 
• Experience integrating AI services and emerging technologies into production systems. 

What You’ll Love About NetDocuments 

• The People! 
• 90% healthcare premiums company covered 
• HSA company contribution 
• 401K match at 4% with immediate vesting 
• Flexible PTO (typically 3 to 4 weeks a year) 
• 10 paid holidays 
• Monthly contributions for life activities & wellness 
• Access to LinkedIn Learning with monthly dedicated time to explore 
• Connection, access, and mentorship from exceptional leaders 
• Growing company with opportunities for advancement 
• Authenticity and accountability from leadership 

Compensation Transparency 

The compensation range for this position is $170,000 – $190,000. 
The posted cash compensation includes on-target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on factors such as experience, skills, qualifications, and geographic location.