SSO Key Account Manager - Mil/Gov

Key Account Manager (KAM) – Mil/Gov & Regulated Markets – Service Sales Organization (SSO), Americas

Overview

We are seeking a Key Account Manager (KAM) to join our Service Sales Organization (SSO) within the Americas. This role is responsible for retaining, expanding, and acquiring strategic customer relationships, driving renewals, new business growth, and long-term account success.

This is a remote, national role supporting U.S. and Canada-based Military/Government customers, prime contractors, and regulated markets, with up to 50% travel.

This position requires a strong hunter–farmer mindset, balancing account management and new business development, including pipeline creation, new logo acquisition, and expansion within complex, compliance-driven environments.

Role Summary

Own a portfolio of strategic national accounts, with full lifecycle responsibility from pipeline development and new business acquisition through renewals and account expansion.

Core Accountabilities

• Account Management (50%) – retention, renewals, expansion
• New Business Development (50%) – pipeline creation, hunting, new logos
• Contracting and compliance alignment
• Cross-functional execution
• Pipeline and performance management

Key Responsibilities

• Own and grow a portfolio of mil/gov, prime, and regulated accounts
• Drive renewals, retention, and service expansion
• Build pipeline through outreach, partnerships, and industry engagement
• Identify and close new business opportunities and new logos
• Develop account plans and lead QBRs to drive value and growth
• Navigate complex procurement and compliance requirements
• Partner cross-functionally (Service Delivery, Sales, Legal, Finance) to deliver on commitments
• Develop proposals, pricing, and negotiate contracts
• Maintain accurate pipeline, forecasting, and CRM activity (Dynamics)

Qualifications

Required

• Experience supporting Mil/Gov and/or prime contractors
• Proven success in B2B sales or account management in complex environments
• Ability to drive both renewals and new business (hunting)
• Experience with long, structured procurement cycles
• Strong communication, negotiation, and stakeholder management skills

Preferred

• Experience in regulated or compliance-driven industries
• Experience leading QBRs or customer governance
• Familiarity with Dynamics CRM and SSO tools (CalWeb, quoting tools)
• Analytical skills (Excel, PowerPoint)
• Exposure to RBS/continuous improvement

Success Metrics

• New business revenue and new logo acquisition
• Renewal and retention rates
• Account growth
• Pipeline generation and conversion
• Customer satisfaction

Position Details

• Location: Remote (U.S. or Canada)
• Scope: National – Mil/Gov, Prime, Regulated Markets
• Travel: Up to 50%

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Ralliant Corporation Overview

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

About Tektronix

Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what’s possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix – join us in revolutionizing a better tomorrow!

We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.

Pay Range
The salary range for this sales position (inclusive of sales incentives/commissions, in local currency) is 107900.00-200300.00