Sr. Revenue Operations Analyst/Revenue Operations Manager

Sr. Revenue Operations Analyst/Revenue Operations Manager

Remote U.S.  (designated states)

This position is fully remote and may be performed from one of the following U.S. states: AL, AZ, FL, GA, IN, KS, MA, MI, MS, NC, NV, OR, PA, SC, TN, TX, UT, VA.

Raintree, the leading provider of efficiency tools and engagement features for healthcare providers in physical and occupational therapy, is looking for a Sr. Revenue Operations Analyst/Revenue Operations Manager to join our growing Business Operations team. 

This position will be responsible for assisting sales, marketing, and operations leadership in maximizing revenue through optimization of processes, data-driven insights, and technology. They will collaborate closely with key stakeholders on business initiatives, remove silos between teams, and provide key day-to-day operational support. 

This is a dynamic business improvement role. The ideal candidate will have strong interpersonal communication skills, business and technical acumen, meticulous attention to detail, and be comfortable managing and prioritizing a variety of projects.

Duties and Responsibilities:
 

• Cross-Functional Alignment: 
  • Build relationships with sales, marketing, and other functions to understand business needs and challenges, and collaborate to ensure consistent messaging, smooth handoffs, and attainment of shared goals. 
  • Act as the voice of sales in cross-functional initiatives, including product commercialization, ensuring excellence in executing on related operational needs.
• Process Optimization: 
  • Design and implement standardized, efficient workflows for the customer lifecycle, including lead management, opportunity management, forecasting, etc.
  • Proactively audit processes, systems, and data to ensure a high level of quality and effectiveness throughout the sales function
  • Manage business improvement projects end-to-end in line with Raintree’s go-to-market approach and data-driven insights.
  • Collaborate with the business systems team to design, test, implement, and optimize Raintree’s best-in-class revenue tech stack, and support adoption by sales.
• Data Analysis & Governance: 
  • Creation and maintenance of sales, marketing, and revenue-related reporting and dashboards in the CRM and/or BI platform. 
  • Analyze metrics to provide insights into revenue, sales funnel effectiveness, and KPIs for executives. 
  • Maintain high data quality within systems, ensuring accurate reporting and actionable insights. 
• Sales Support: 
  • Act as subject matter expert on Raintree processes, data, and revenue systems, and hold ownership of resolving related inquiries from salespeople and other Rainees.
  • Support deal desk functions by enabling reps on pricing and contract generation tooling, and providing related Tier 1 support. 
  • Provide tools, training, and documentation to support sales team efficiency and self-sufficiency. 

• Other duties as assigned.

Position Proficiencies and Requirements:

• 3-6 years’ experience in revenue operations, sales operations, business analysis, or a related function 
• Strong expertise with Salesforce CRM required; proficiency with other revenue technologies preferred (Hubspot, Outreach, Gong, Chili Piper, Gainsight, etc.)
• Working knowledge of sales, customer experience, and marketing processes and related data;
• Proficient in MS Excel, Google Sheets, Pigment, or Tableau for analysis
• Excellent verbal & written interpersonal communication skills
• Experience working with multiple cross-functional teams

Competencies to Drive Success:

• Team Player: able to work in a highly collaborative environment;
• Analytical: Easily understands complex data and can effectively communicate actionable insights. Able to think critically about business problems, ask questions, and listen to understand challenges and deliver optimal solutions.; 
• Organization and Planning: plans, organizes and prioritizes projects in an efficient, productive manner, with limited supervision if necessary and maintains a high attention to detail;
• Persistent: demonstrates tenacity and willingness to go the distance to get something done; 
• Adaptable: adjusts quickly to changing priorities and conditions, anticipates and copes effectively with the complexity of change.

Our Perks

• Remote Work/Work From Home
• Paid Time Off/11 Paid Holidays/Year-End Holiday Break
• Health, Dental, Vision, HSA/FSA
• 401K with Company Match
• Disability & Life Insurance
• Employee Assistance Program
• Paid Parental Leave

About Raintree Systems​

Raintree is the preeminent provider of electronic health records (EHR) and revenue cycle management (RCM) software for the therapy and rehabilitation industry. Founded in 1983 and headquartered in Chandler, AZ, Raintree serves enterprise and mid-sized organizations across physical therapy, occupational therapy, speech-language pathology, and ABA specialties. Our award-winning, all-in-one platform empowers therapy professionals to deliver superior patient care through innovative clinical documentation, automated billing, and actionable business intelligence. With over 2,500 implementations and a commitment to "Software-as-a-Relationship," we are a mission-driven team dedicated to transforming healthcare technology and improving outcomes for everyone.

Our Core Values

We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible

We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team

Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.