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The role involves providing network operations support for complex projects and implementing process improvements. You will also be responsible for developing policies, methods, and procedures to ensure consistent network performance and quality standards.
What success looks like in this role:
• Provides Network Operations support for larger and more complex projects.
• Diagrams and evaluates existing processes.
• Plans, performs and implements process improvement and/or change management initiatives.
• Develops and implements processes to establish and maintain quality standards of existing products and services.
• Develops policies, methods and procedures in support of business processes change management.
• Ensures that changes are deployed in a consistent, timely fashion and works with impacted users to help minimize disruption to ongoing work processes.
• Develops and authors methods and procedures / job aides, processes and other formalized documents based on business requirements.
• Measures network performance against process requirements.
You will be successful in this role if you have:
BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and experience
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
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