Sr. Account Manager

Posting Description

Senior Account Manager, Entertainment

The Entertainment Specialty Group is looking for Senior Account Manager with experience insuring the clients of entertainment business managers.  The Senior Account Manager is responsible for working with business managers to service client accounts. The position requires supporting them in day to day account management for a specific set of clients and entails a great deal of verbal, electronic and other written communications.  The Senior Account Manager will have responsibility for managing the renewal and marketing process from start to finish, in conjunction with the business managers.  In addition, this person prepares materials for presentations and communications and assists team members with day-to-day client servicing.  At this level, the Senior Account Manager takes an active speaking role in meetings.  While in this role, this person should be maintaining relationships with business managers and carrier contacts and working proactively to effectively and efficiently deliver services to clients.  The Senior Account Manager will also be responsible for managing their own block of business and writing new business from start to finish without the input of Advisers/Client Executives or management.

Essential Duties and Responsibilities:

• Works proactively to maintain relationships with carrier and client contacts. May lead client meetings for accounts assigned to them.
• The Senior Account Manager will have responsibility for managing the renewal and marketing process from start to finish, in conjunction with the Client Executives and Advisors. 
• Communicates directly with clients and carriers, in collaboration with the Client Executive or Advisor.
• Creates and maintains client files in accordance with office procedures. Responsible for keeping client policy records in the agency management system.
• Will have an assigned book of business.
• The Senior Account Manager will be responsible for writing new business accounts from leads provided by other team members and leads cultivated by the Senior Account Manager from their book of business and contacts in the film/TV industry.

Knowledge, Skills, and/or Abilities:

• Highly organized with excellent verbal and written communication skills.
• Self-confident to make sound independent decisions.
• Able to work overtime as necessary.
• Ability to successfully interact with a variety of people and function well both in a team environment and autonomously.
• Ability to handle situations in a calm, courteous and professional manner
• Customer focused to establish and maintain effective relationships
• Intermediate level of experience in Microsoft Office products, specifically Word, Excel and Outlook
• Intermediate level of experience in agency management system(s)
• Ability to prioritize multiple tasks to meet deadlines
• Must be able to read, analyze and reconcile financial reports
• Possess strong analytical and problem solving skills
• Sharp attention to detail, decision making skills, and problem resolution
• Flexibility and adaptability to changing priorities, deadlines and technology.

Education and/or Experience: 

• BA/BS preferred
• Typically, more than ten years industry and product line experience.

Certificates, Licenses, Registration:

• P&C  Insurance License required

Physical Demand: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and distance vision.