Spanish/English Bilingual Licensed Insurance- Sales Agent, P&C (Remote)

 

• Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals. 

• Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication. 

• Resolve questions and service issues that require a valid insurance license with professionalism and accuracy. 

• Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction. 

• Educate customers on policy options and documentation, clearly explaining the required steps or updates. 

• Identify opportunities for cross-selling and upselling additional products that align with the customer’s needs. 

• Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation. 

• Document interactions thoroughly to ensure accuracy, consistency, and continuity of service. 

• Work from a quiet, distraction-free home environment, maintaining professionalism in all communications. 

 

YOUR QUALIFICATIONS 

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property & Casualty Insurance Sales Agent (Remote) role include: 

• Fluency in Spanish

• 1 + years of customer service and 6 months sales experience 

• Active resident license to sell P&C insurance 

• Verifiable High school diploma or GED 

• Strong computer navigation skills and PC knowledge 

• Proficiency in fast-paced multi-tasking with strong problem-solving skills 

• High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps) 

• Must reside in the United States or have a valid U.S. address for residence 

 

WHAT’S IN IT FOR YOU 

 

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: 

 

• Starting wage will be between $18 and $19 (pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. 

• Paid training (Classroom: 4 Weeks and Transition: 3 Weeks)  

• Lucrative employee referral bonus opportunities 

• DailyPay enrollment option to access pay "early," when you want it 

• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarthChampions, and more 

• Health and wellness programs with trained partners to help promote a healthy you 

• Mentorship programs that support your rewarding career journey  

• Work-from-home convenience with company-supplied technologies 

• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support 

• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more 

• A range of other perks and benefits 

 

REIMAGINE THE BEST VERSION OF YOU!  

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”