Site Director

At Buchanan Logistics, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees—which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

At Buchanan, our employees are our greatest asset. As a Site Director, you’ll provide full-site leadership for a high-performing logistics operation—driving sales growth, service execution, team development, and financial performance. This is a hands-on, high-accountability leadership role for someone who thrives in a fast-paced environment, builds strong teams that win and retain business, and leads from the front by prospecting, selling, and setting the standard for business development.

As a key leader in the Logistics Division, the Site Director champions Buchanan’s values of Determination, Integrity, Safety, and Community in every decision and interaction.

Pay, Benefits, And More

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability, and more.

What You’ll Do On a Typical Day

• Launch, lead, and scale the satellite office while owning site results across growth, service execution, talent development, and profitability

• Operate the site with full P&L accountability, including budgeting, forecasting, productivity planning, and margin management

• Build and maintain a clear operating rhythm (KPI dashboard, weekly scorecards, pipeline inspections, and execution cadence)

• Model a “lead from the front” approach by maintaining personal prospecting activity and setting a high standard for outreach

• Own pipeline health and conversion by driving consistent new business, account expansion, and retention strategies

• Lead consultative selling and deal strategy (lane strategy, solution design, pricing discipline, and margin protection)

• Enforce sales process and CRM discipline through routine activity reviews, deal reviews, and win/loss coaching

• Monitor and improve core KPIs (margin, load count, coverage %, service performance, claims/escalations, and customer satisfaction)

• Recruit, hire, onboard, and develop Account Managers and support roles; build a strong bench for growth

• Set clear expectations tied to activity, conversion, growth, margin, and retention; coach gaps and address underperformance quickly

• Serve as the senior escalation point for customers; step in early to resolve issues with urgency and accountability

• Ensure compliance with company SOPs, pricing guidelines, and internal controls while reinforcing Buchanan values and a high-performance culture

• Other duties as assigned (responsibilities may change with or without notice)

Supervisory Responsibilities

• Account Manager

• Carrier Sales Specialist

• Carrier Sales Coordinator

What You’ll Need To Succeed

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Strategic thinker with a track record of driving sales growth

• Proficiency in CRM software and sales analytics tools

• Ability to analyze data and make informed decisions

• Strong negotiation and presentation skills

• Result-oriented with a strong drive for success

• Innovative and adaptable to change

• Ability to work under pressure and meet deadlines

• High ethical standards and professionalism

Education And Experience

• Minimum of 10 years sales experience with at least 5 years in a leadership role

• High school degree or equivalent required