Senior Technical & Digital Project Manager

Location: South Africa (Remote)
Working hours: UK business hours

The opportunity

We are recruiting on behalf of an established UK-based technology consultancy and digital services business for an experienced Senior Technical & Digital Project Manager.

Our client provides a combination of IT consultancy, managed technology services, digital design and development, and technical project delivery. They work with a diverse range of organisations, including charities, membership bodies, non-profits and other purpose-led businesses.

This is an opportunity to join a collaborative, people-focused organisation with a strong emphasis on long-term client relationships, quality of service and practical, effective solutions.

Our client is looking for someone who can take genuine ownership of projects, build strong relationships with clients and technical teams, and bring structure, momentum and accountability to delivery.

The role

This is a senior, hands-on project management position covering a varied portfolio of digital, IT and technology projects.

The successful candidate will be responsible for managing projects from initiation through to completion, ensuring that timelines, budgets, resources, risks and client expectations are managed effectively.

You will work directly with clients, lead project meetings, coordinate technical and creative specialists, and ensure that projects progress smoothly without requiring close supervision.

You will not be expected to develop software or design technical infrastructure yourself. However, you will need sufficient technical understanding to work confidently with developers, IT engineers and consultants, challenge assumptions, identify potential issues and explain technical matters clearly to non-technical stakeholders.

The role requires someone who is equally comfortable managing the detail of delivery and building positive, professional client relationships.

Key responsibilities

Project ownership and delivery

• Take full responsibility for managing multiple concurrent digital and technical projects from initiation through to successful delivery.
  

• Develop and maintain project plans, schedules, budgets, milestones and delivery timelines.
  

• Identify dependencies, risks and potential bottlenecks early, taking proactive action to keep projects on track.
  

• Coordinate internal specialists, external suppliers and client stakeholders.
  

• Manage project scope, change requests and competing priorities.
  

• Oversee testing, user acceptance testing (UAT), migrations, launches and project handovers as required.
  

Client and stakeholder management

• Lead client project meetings independently, providing clear updates on progress, risks, decisions and next steps.
  

• Build trusted working relationships with clients and internal delivery teams.
  

• Communicate technical information clearly to stakeholders with varying levels of technical knowledge.
  

• Manage expectations professionally, including challenging conversations around scope, deadlines and budgets.
  

• Ensure clients feel informed, supported and confident throughout the project lifecycle.
  

Commercial and operational management

• Monitor project budgets, resource allocation and commercial performance.
  

• Understand the impact of project decisions on profitability, capacity and delivery commitments.
  

• Support effective resource and capacity planning across multiple projects.
  

• Maintain accurate project documentation, reporting and action tracking.
  

• Contribute to consistent, practical project management standards across the business.
  

Continuous improvement and AI

• Identify opportunities to improve project delivery processes, reporting and internal coordination.
  

• Use AI tools effectively to streamline project administration, meeting notes, action tracking and client communications.
  

• Explore practical opportunities to use automation and AI to improve project visibility and operational efficiency.
  

• Help introduce incremental improvements that make project delivery more consistent, efficient and scalable.
  

Types of projects

The successful candidate will manage a mixture of projects, potentially including:

• Website design, development and redevelopment.
  

• Microsoft 365 and SharePoint implementations.
  

• IT infrastructure upgrades and technology change projects.
  

• Data migrations and systems integrations.
  

• Implementation and rollout of new business systems and platforms.
  

Projects will vary in size, complexity and technical requirements, so adaptability and sound judgement are essential.

About you

We are looking for an experienced project manager with approximately 7+ years of relevant experience, including substantial responsibility for delivering client-facing digital, IT or technology projects.

Essential experience and skills

• A proven track record of independently managing technical or digital projects through their full lifecycle.
  

• Strong project planning, organisation and prioritisation skills.
  

• Experience managing several projects simultaneously.
  

• Confidence leading client meetings and managing senior stakeholders.
  

• Demonstrable experience managing project budgets, scope, risks, dependencies and deadlines.
  

• Good technical understanding of IT, software development, digital platforms or related technology environments.
  

• Experience working with multidisciplinary teams, including developers, engineers, consultants and designers.
  

• Strong commercial awareness and an understanding of project profitability.
  

• Excellent written and verbal communication skills.
  

• Experience using modern project management and collaboration tools.
  

• The ability to work independently and effectively within a remote, distributed team.
  

Personal attributes

We are particularly interested in candidates who are:

• Proactive and take ownership rather than waiting for direction.
  

• Highly organised, dependable and detail-oriented.
  

• Confident, personable and comfortable building client relationships.
  

• Calm and pragmatic when dealing with challenges.
  

• Comfortable asking questions, challenging assumptions and resolving problems.
  

• Positive, energetic and able to create momentum within project teams.
  

• Adaptable and comfortable working across different types of technical projects.
  

• Naturally interested in improving processes and finding more efficient ways of working.
  

Tools and methodologies

Candidates should have substantial experience with recognised project management and collaboration platforms, such as:

• Monday.com
  

• Jira
  

• Azure DevOps
  

• Microsoft Project
  

• Microsoft 365, Teams and SharePoint
  

• Equivalent project management and reporting tools
  

You should understand Agile, Waterfall and hybrid project delivery approaches and be able to select practical methods appropriate to the project.

Formal qualifications such as PRINCE2, PMP or Agile certifications would be advantageous but are not essential. Proven experience, sound judgement and successful project delivery are more important.

Experience using AI tools to improve productivity, reporting and project coordination would also be beneficial.

Desirable background

Candidates with experience in one or more of the following environments would be particularly well suited:

• IT managed service providers (MSPs).
  

• Technology consultancies.
  

• Digital design and development agencies.
  

• Software implementation or professional services businesses.
  

• Other client-facing technical delivery environments.
  

Experience managing both digital development and IT infrastructure or systems projects would be particularly valuable.

Working arrangements

This is a fully remote position for a candidate based in South Africa.

As the business and the majority of its clients are UK-based, the successful candidate must be comfortable working substantially within UK business hours.

The role involves regular client meetings, close collaboration with UK-based colleagues and a high degree of personal responsibility.

What success looks like

The successful candidate will bring structure, confidence and consistency to project delivery.

Clients will receive clear communication, realistic expectations and proactive management. Internal teams will understand their priorities, responsibilities and deadlines. Risks will be identified early, and projects will be managed with a strong awareness of quality, budget and commercial outcomes.

Above all, our client is looking for someone who goes beyond project administration: an experienced professional who takes ownership, builds strong relationships and actively improves how projects are delivered.