Senior Specialist, Legal

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.

We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.

At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.

We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.

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Enterprise Legal takes care of the legal matters for the global business line of Randstad nv, known as “Randstad Enterprise” - whose operations cover:

Randstad Sourceright - covers activity where a client outsources its requirement for hiring its staff for permanent roles (called recruitment process outsourcing or RPO)including screening, interview scheduling and end-to-end RPO services to both local and global clients of MSP (managed service provider - including staff augmentation, SOW Management Services and Resource Tracking) and RPO) and Recruiters on Demand;
Randstad Enterprise Strategic Accounts - staffing and perm services for multi-country global clients; and 
Randstad RiseSmart - coaching and outplacement services to local and global clients.

We are deep in the heart of the business dealing with new clients, current client accounts and lots of projects. 

The Contract Manager at Randstad Enterprise is responsible for the commercial discipline and lifecycle management of client and vendor contracts once they have been executed. This role ensures that Randstad Enterprise maximizes its commercial opportunities and enforces its contractual rights throughout the duration of a live agreement.

Acting as the bridge between the Legal team, Account Leadership, and the Growth Office, the Contract Manager ensures total visibility into critical dates and commercial triggers. A key component of this role is ensuring data integrity across internal systems (Salesforce and the Contract Database) and partnering with the Pursuit Excellence team to ensure the contracting ecosystem supports the organization’s broader growth and retention goals.

 Key Responsibilities

1. Data Integrity & System Alignment

Automated Data Validation: Oversee the contract database's automated extraction process, verifying the accuracy of captured dates, financial triggers, and clauses to ensure the system remains the "Single Source of Truth."

Salesforce Synchronization: Ensure continuous alignment between the contract database and Salesforce, resolving discrepancies to maintain a unified view of the customer lifecycle.

System Optimization: Work closely with the Growth Office and Pursuit Excellence team to ensure the contract database architecture and reporting outputs support business development and renewal strategies.

2. Commercial Lifecycle & Value Capture

Enforcement of Rights: Proactively identify and trigger contractual rights, including price indexation (COLA), annual rate reviews, and volume-based tier adjustments.

Milestone Monitoring: Monitor and report on Renewal Windows and Expiry Dates across the portfolio to prevent "silent expires" and provide leadership with strategic lead time.

Commercial Opportunity: Flag "Material Change" triggers or scope-creep scenarios where contractual terms allow for commercial renegotiation or adjustment.

Establish and manage an automated alert system to ensure no commercial window or obligation is missed.

3. Stakeholder Advisory & Growth Support

Commercial Briefings: Partner with Client Service Directors (CSDs) and Account Directors (ADs) to provide regular briefings on their account’s commercial leverage and upcoming milestones.

Strategy Alignment: Collaborate with the Pursuit Excellence team to provide historical contract data and insights that inform the "winning" strategy for new bids or major renewals.

Contractual Guidance: Support account teams in navigating contractual obligations, ensuring that notice periods, audit rights, and service level changes are managed to Randstad’s advantage.

4. Process Governance & Hand-off

Manage the formal Post-Signature Hand-off from the Legal team, ensuring the transition from "negotiated" to "live" is seamless and all commercial nuances are understood and reflected in Salesforce.

Standardize the renewal process to ensure a consistent, efficient workflow that minimizes administrative friction for account leadership.

Provide a "Commercial Early Warning System" to leadership, identifying accounts nearing expiry or where contractual performance needs alignment with original commercial intent.

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requirements

• Experience: 3–5 years in contract management, commercial management, or paralegal work within a high-volume professional services environment.
• Systems Fluency: Proficiency with Salesforce and Contract Lifecycle Management (CLM) / AI-driven contract database software.
• Commercial Literacy: Strong ability to interpret legal language through a commercial lens; understanding how terms like "Indexation" and "Material Change" impact the bottom line.
• Strategic Collaboration: Experience working with Growth or Sales Operations teams (e.g., Pursuit Excellence) to support business development objectives.
• Influence: Exceptional stakeholder management skills; ability to hold senior leaders accountable to contractual timelines and commercial triggers.

Key Performance Indicators (KPIs)

• System Alignment Score: Percentage of data parity between Salesforce and the Contract Database.
• Value Capture: Percentage of eligible price indexations or commercial adjustments successfully triggered on time.
• Renewal Proactivity: Percentage of contracts where renewal strategies were initiated with ADs/CSDs at least 120 days prior to expiry.
• Stakeholder Impact: Quality of support provided to the Pursuit Excellence and Growth Office teams (measured by internal feedback).

Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.