Senior ITS Project Manager

At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant focus lead the way no matter what.

The Senior ITS Project Manager works with business and technical stakeholders (namely, Business SMEs, Product team, Architects, Developers, Analytics team, and senior leaders) to plan and execute programs, projects, and business requests for WelbeHealth. This role also coaches appropriate stakeholders on the project management processes. The Senior ITS Project Manager is accountable for end-to-end execution of projects from inception to implementation. This role manages multiple project teams of highly skilled professionals and generates/presents project metrics and status reports.

This role is different because the Senior ITS Project Manager at WelbeHealth:

• Leads complex, enterprise-wide technology initiatives from inception through implementation, coordinating multiple project teams and cross-functional stakeholders to deliver critical business and technology solutions aligned with WelbeHealth’s strategic priorities
• Drives accountability, execution, and continuous improvement across concurrent projects by proactively managing risks, dependencies, resources, and delivery timelines while ensuring transparency and alignment between business and technical teams

We care about our team members. That’s why we offer:

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay and bonus
• And additional benefits!

On the day-to-day, you will:

• Oversee the execution of programs and projects by leading multiple project teams and collaborating with various stakeholders, including but not limited to Business, Technology, Finance, Analytics, and Operations, as well as ensure projects are delivered on schedule, meet quality standards, and adhere to budget constraints
• Partner with project teams and leadership to develop and enhance processes that promote seamless cross-functional collaboration and efficient execution of complex programs and projects
• Strategically plan, define, and implement the program/project roadmap in alignment with stakeholders, driving continuous value addition to the business
• Drive projects from initiation to rollout, including high level roadmap, sprint roadmap, release management, and implementation management
• Develop and oversee the comprehensive delivery plan, ensuring effective communication with relevant stakeholders and partners
• Lead Agile ceremonies, including Demo sessions, and facilitate their participation by both internal and external stakeholders
• Collaborate with stakeholders to define and secure delivery commitments, ensuring adherence to timelines, and promptly inform stakeholders of any risks to meeting these commitments

Job requirements include:

• Bachelor’s degree or higher; CSM required and PMP, SAFe Certifications preferred
• Must not be excluded or debarred from participation in Federal Healthcare programs at any time and must remain in good standing, including not being on any exclusion list with the OIG, (Office of the Inspector General), SAMs, (System for Award Management), or CMS preclusion (Centers for Medicare & Medicaid Services)
• Minimum of ten (10) years of IT experience
• Minimum of eight (8) years of IT Project Management using Waterfall and Agile methodologies
• Managing multiple projects/scrum teams with end-to-end ownership
• Experience playing various roles such as Project Manager / Scrum Master / Release Manager / Implementation Manager
• Minimum of two (2) years of experience in the health care or health plan industry
• Minimum of eight (8) years of experience with project tracking tools like Jira, Azure DevOps, or Smartsheet
• Ability to define suitable project management methodology: Waterfall / Scrum / Kanban

We’re seeking an experienced, strategic Senior ITS Project Manager who thrives in complex technology environments, excels at leading cross-functional teams, and is passionate about delivering impactful technology initiatives. If you’re ready to drive enterprise-wide projects and help advance the technology that supports our mission of caring for vulnerable seniors, we’d love to hear from you!