Senior Finance & Operations Manager

About N4 Studio

N4 Studio is Webflow's #1 global agency partner. We're a team of around 80 people working across New Zealand, Australia, the UK, Europe, Canada and the US, with contractors across the globe. We design and build high-performing Webflow sites for clients around the world, alongside N4+, our ongoing managed retainer model covering development, design, SEO, AEO and site optimisation. Our clients are mostly US, Australian, New Zealand and UK accounts.

We're growing, and we're looking for someone to own how the money side of that growth runs.

The Role

This is a hands-on finance role for someone who can run the numbers and also tell us what they mean.

You'll own the engine that keeps N4 paid, billed and on budget: payroll for a global team of staff and contractors, billing across retainers and projects, debtors, month-end and tax prep. You'll also own the forecasting and monthly reporting that tells leadership how the business is really doing, so they can make decisions on pricing, hiring, contractors and cost.

You'll report to our Managing Director, with a dotted line to our founder, who acts as CFO and works closely with you on the finances.

You'll look after the finance side of the tools we run on, including Productive, Xero, HubSpot and Deel, so what we bill always lines up with what we contracted and what the team worked. If you like making a process cleaner, simpler and more automated, you'll enjoy it here.

What You'll Own

• Forecasting and budgeting: keep the annual budget and rolling forecast current as the business changes, and keep the cash flow picture up to date.

• Monthly reporting: run the monthly financial review for leadership, covering what happened and why.

• Payroll: run payroll across jurisdictions, reconcile contractor and employer-of-record payments, and handle commission and leave adjustments.

• Billing and reconciliation: set up budgets in Productive, run end-of-month billing and overages, and make sure everything we invoice matches the client contract and the time logged.

• Debtors: chase overdue invoices, keep receivable days healthy and handle disputes and credit notes with the delivery team.

• Month-end and tax: reconcile accounts, prepare GST and year-end information, and keep the books clean.

• Systems and process: own the finance side of Productive, HubSpot data, Xero reporting and our automations, document the process, and keep finding ways to simplify it.

What We're Looking For

• Strong experience in a senior finance, finance management or financial controller role, ideally in an agency, professional services or SaaS business.

• Proven experience running payroll, ideally across more than one country and with a mix of employees and contractors.

• Confidence with forecasting, budgeting and management reporting, and with turning numbers into clear recommendations.

• Hands-on experience with billing, invoicing and debtors, including time-based retainers and project billing.

• Strong working knowledge of Xero or a similar accounting system, and comfort learning tools like Productive, HubSpot and Deel.

• Experience with New Zealand GST and tax processes. Multi-currency and UK or US exposure is a plus.

• A habit of spotting errors and gaps before they become problems, and a preference for automating or simplifying a process over repeating it.

• Clear communication with non-finance colleagues, and the confidence to push back when the numbers say something people don't want to hear.

• Passionate about using AI tools to support how you work day to day.

Working Across Our Global Team

This role is based in Auckland, we have an office in Ponsonby but this is a fully flexible role (no set hours in office). As a global team, you'll work with colleagues, contractors and clients across New Zealand, Australia, Europe and the US. Sporadic early morning calls may be required from time to time, although not a major part of this role.

If you're a senior finance professional who enjoys running a tight, accurate engine and also being the person leadership turns to when a decision needs numbers behind it, we'd love to hear from you. Please apply directly and, if your experience looks like a good fit, we'll be in touch to arrange an initial conversation.