Senior Account Manager
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AI Summary
Powering Performance Marketplaces in Digital Media
QuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and “research and compare” consumers with brands. We run these virtual- and private-label marketplaces in one of the nation’s largest media networks.
Our industry leading segmentation and AI-driven matching technologies help consumers find better solutions and brands faster. They allow brands to target and reach in-market customer prospects with pinpoint segment-by-segment accuracy, and to pay only for performance results.
Our campaign-results-driven matching decision engines and optimization algorithms are built from over 20 years and billions of dollars of online media experience.
We believe in:
- The direct measurability of digital media.
- Performance marketing. (We pioneered it.)
- The advantages of technology.
We bring all this together to deliver truly great results for consumers and brands in the world’s biggest channel.
Job Category
The Sr. Account Manager for our QRP platform is responsible for owning and growing key client relationships, driving performance, and ensuring long-term success across the program. This role serves as the primary point of contact for clients, balancing day-to-day execution with strategic guidance to optimize results, improve performance, and identify growth opportunities.
This position works cross-functionally with Sales, Account Management, Business Development, Media, Product, Project Management, and Onboarding to deliver a seamless client experience from onboarding through ongoing optimization and expansion.
Responsibilities
- Serve as the primary point of contact for assigned clients, managing relationships and communication
- Monitor and analyze performance metrics (volume, conversion, revenue) and provide actionable recommendations
- Lead client calls, QBRs, and strategy sessions
- Troubleshoot and resolve client issues, escalations, and integration challenges
- Partner cross-functionally with Media, Product, Sales, Biz Dev, Project Management, and Onboarding teams
- Identify and drive growth opportunities, including upsell and expansion
- Coordinate new launches, enhancements, and timelines
- Align internal teams on prioritization and execution of client needs
- Track and communicate revenue, forecasting, and performance trends
- Drive client success, retention, and long-term growth
Requirements
- 5+ years of experience in Account Management, Client Success, or Sales (preferably in a tech-enabled or performance-driven environment)
- Experience working with APIs, integrations, or technical products (preferred)
- Strong understanding of performance metrics, revenue models, and optimization strategies
- Proven ability to manage multiple clients and priorities in a fast-paced environment
- Experience working cross-functionally with Sales, Product, and Operations teams
- Excellent communication and presentation skills (client-facing and executive-level)
- Strong problem-solving and strategic thinking skills with the ability to execute
- Comfortable navigating ambiguity and building processes from scratch
QuinStreet is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law.
Please see QuinStreet’s Employee Privacy Notice here.
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