Maintain, configure, and improve SAP HCM Payroll, SAP Time Management, and KMD Nettoløn solutions for BPO and cloud customers, ensuring compliance with Danish payroll legislation and business processes. Analyze and implement change requests, investigate incidents, support testing and implementation, collaborate with ZCC and IT Development, and contribute to documentation and continuous improvement.
Role Summary
Help shape the solutions behind modern payroll servicesAre you experienced in SAP HCM Payroll and motivated by creating stable, efficient, and well-documented solutions?We are looking for a skilled SAP HCM & Payroll Consultant to join our Danish Application Management Services (AMS) team. You will play an important role in maintaining and developing the systems behind our payroll services for both BPO and cloud customers.You will work closely with our Zalaris Customer Care (ZCC) organisation and IT Development. As part of AMS, you will support ZCC with system changes, configuration, payroll adjustments, and technical problem-solving. Your work will help ensure that our customers receive reliable, compliant, and continuously improved payroll solutions.
Your Responsibilities
Support ZCC with SAP HCM, SAP Payroll, SAP Time Management, and KMD Nettoløn-related system changes and adjustments.
Analyse requirements received through ZCC and translate them into stable and effective system solutions.
Configure, maintain, and optimise SAP HCM Payroll functionality.
Investigate incidents and system issues, identify root causes, and recommend sustainable solutions.
Support both BPO and cloud-related customer solutions through system expertise and high-quality deliveries.
Manage change requests from analysis and documentation through implementation.
Collaborate closely with IT Development on technical solutions, developments, and system corrections.
Support technical testing and help resolve system-related defects identified during testing.
Work with ZCC on the technical aspects of business testing and implementation. ZCC coordinates the business validation and collaboration with Pay.
Contribute to the development and maintenance of KMD service packages and related documentation.
Collaborate with ZCC, IT Development, Service Delivery Managers, and colleagues across local, nearshore, and offshore teams.
Ensure that solutions support Danish payroll legislation, collective agreements, and agreed business processes.
Share knowledge and contribute to standardisation and continuous improvement within AMS.
Your Experience and Skills
Several years of practical experience with SAP HCM Payroll in Denmark.
Experience with SAP HCM and preferably SAP Time Management.
Experience with KMD Nettoløn is a strong advantage.Solid understanding of Danish payroll processes and legislation.
Experience with system changes, configuration, troubleshooting, and technical documentation.
Experience from AMS, managed services, payroll outsourcing, BPO, or a similar environment.
Strong analytical and problem-solving skills.A structured approach and the ability to take ownership from requirement to completed solution.
The ability to collaborate effectively with ZCC, IT Development, and technical colleagues.
Professional proficiency in Danish and English, both written and spoken.
What will make you successfull
You are curious, solution-oriented, and interested in how payroll systems work together.
You enjoy being the specialist colleagues turn to when a solution needs to be analysed, improved, implemented, or explained.
You are comfortable working behind the scenes, knowing that your contribution has a direct impact on the quality and stability of the services delivered to our customers.
You take pride in creating solutions that are technically correct, practical, supportable, and easy for others to understand.
You enjoy working across organisational boundaries and are able to turn input from ZCC and IT Development into clear, reliable solutions.
What we offer
A key specialist role in a skilled and collaborative Danish AMS team.
The opportunity to work with SAP HCM, SAP Payroll, SAP Time Management, and KMD Nettoløn.
Insight into both BPO and cloud-based payroll solutions.
Close collaboration with ZCC and IT Development.
An international working environment with collaboration across countries and teams.
Flexible working arrangements, including remote work options.
Short decision-making paths and an informal working culture.
Opportunities for training, professional development, and knowledge sharing.
Competitive salary based on experience and qualifications.
Health insurance, including coverage for children under 24.
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