Sales & Customer Service Assistant for a Transportation & Logistics Services in the US (Home Based Full Time)
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AI Summary
The role involves conducting inbound and outbound sales calls, managing customer scheduling in a CRM, and providing sales quotes. Additionally, the assistant will handle customer service inquiries and perform daily follow-up outreach to prospects.
• Inbound/outbound cold calling for sales outreach
• Adding customers to schedule in CRM
• Initial customer contact & company overview calls
• Providing sales quotes to prospects
• Daily follow-up calls (5–7 conversions/day)
• To follow up conversation with the client
• Follow-up voicemail outreach
• CRM data entry & scheduling
• Answering inbound customer service calls
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