Revenue Operations Specialist (M/F/D) - Remote

Why VMRay

• Innovative Environment: Work at the forefront of cybersecurity, helping organisations stay ahead of sophisticated and evolving threats.

• High-impact Role: Play a key role in enabling and optimising revenue growth across our global go-to-market organisation.

• Cross-Functional Collaboration: Partner closely with Sales, Customer Success, Marketing, Finance and other teams to improve processes, data and operational efficiency.

• Global Collaboration: Work with international teams across functions and markets, gaining broad exposure to a global SaaS business.

• Collaborate Culture: Join a passionate and talented team that values innovation, transparency, teamwork and customer-centricity.

• Career Growth: Develop your skills in Revenue Operations, business analytics, systems and go-to-market strategy, with opportunities to take on increasing responsibility.

Your Responsibilities

• Process: Own process maps, SOPs and ownership records across the revenue lifecycle — not just Sales; verify they're followed in practice, close gaps, and escalate persistent issues.

• End-to-end solution delivery: Run assigned improvements from discovery through implementation and documentation across the revenue lifecycle, keeping owners, actions and risks visible to closure.

• Functional Salesforce partnership: Translate business needs into clear Salesforce requirements; partner with the Salesforce Administrator and consultants on solution design, and test when useful.

• Workshops and change management: Run cross-functional workshops to diagnose why processes break down and agree fixes; partner closely with Enablement on reinforcement and follow-up.

• Recurring-issue resolution: Spot patterns across tickets, exception reports and user-reported problems; separate one-off errors from systemic issues, and coordinate owners through a durable resolution.

• Data quality and Salesforce hygiene: Monitor completeness, accuracy and stage discipline across the revenue lifecycle; fix the process causes behind poor data, not just the records.

• Business insight and recommendations: Turn process, ticket, Salesforce and buying-behaviour evidence into a clear, evidence-based recommendation, and track whether it worked.

• GTM tooling effectiveness: Assess how tools like Apollo, LinkedIn Sales Navigator and Chili Piper are actually being used against their intended purpose, recommend improvements, and track revenue impact.

Our Requirements

• Substantial experience in Revenue Operations, Sales Operations, Customer Success Operations or a related B2B SaaS role, ideally with exposure to larger buying teams and multi-stakeholder deals — a cybersecurity background is not required.

• A track record of independently documenting and auditing commercial processes, identifying root causes, and following through with stakeholders across departments to resolution.

• Confident, hands-on stakeholder and change management: comfortable running workshops, holding owners accountable, and driving corrective action without being asked.

• An analytical mindset: comfortable working directly with data — Excel, SQL, Power BI, Tableau, Looker or similar no-code tools — to interrogate evidence rather than just read someone else's dashboard.

• Genuine curiosity about how customers buy, how the market is evolving, and how revenue processes actually work in practice — not just an internal, tools-first mindset.

• Strong working knowledge of Salesforce (core data model, opportunity management, reporting, common automation concepts); able to investigate behaviour, define requirements and test — this is not a Salesforce Administrator role.

• Working knowledge of lead-to-opportunity, quote-to-cash and mid-to-downstream processes: opportunity stages, forecasting, quoting, CPQ, renewals, amendments and expansion.

• Professional fluency in English, both written and spoken; comfortable operating in a fully remote, multicultural, globally distributed team.

Location

Contact

About us

Would you like to work in a technology-driven scale up, where you can make an actual impact? VMRay is one of Europe’s most successful cyber security scale ups with strong international growth and an upper management with technical expertise. Our unique technology and innovative products secure numerous government and corporate networks all over the world effectively against cyberattacks. We protect the data, brands and values of our customers worldwide and help to make the online world a safer place. JOIN US – WE ARE HIRING!