Remote Customer Service & Sales Representative – Work From Home

Company: AO | Globe Life
Location: 100% Remote – U.S. Residents Only
Schedule: Flexible
Experience: Entry Level | Training & Mentorship Provided

Build a Remote Career That Grows With You

Are you looking for a work-from-home opportunity where you can use your people skills, help families, and build a career with long-term growth potential?

AO is expanding our virtual team and seeking motivated, service-oriented professionals to join us as Remote Customer Service & Sales Representatives.

In this role, you'll connect with clients who have requested information about available benefits, answer questions, conduct virtual benefit reviews, and help individuals and families understand coverage options that may fit their needs.

This role combines customer service, client relationship management, benefits education, and consultative sales. It is a strong fit for individuals who enjoy helping people while being motivated by performance and professional growth.

No previous insurance experience is required. Training, mentorship, and licensing guidance are provided.

✔ 100% Remote
✔ No Cold Calling – Client Opportunities Provided
✔ Weekly Performance-Based Pay
✔ Training & Mentorship Provided
✔ Flexible Scheduling
✔ Leadership & Advancement Opportunities

What You'll Do

As a Remote Customer Service & Sales Representative, you'll build relationships with prospective and existing clients through scheduled virtual appointments.

Customer Service & Client Support

• Meet with clients virtually through Zoom and phone appointments
• Connect with individuals who have requested benefit information
• Answer questions regarding available benefits and coverage options
• Review client needs and provide personalized guidance
• Deliver professional follow-up and ongoing client support
• Build long-term relationships through trust, communication, and service
• Maintain accurate client records and documentation

Benefits Education & Enrollment

• Conduct scheduled virtual benefit reviews
• Explain life, accident, and supplemental health insurance options
• Present available coverage in a clear and easy-to-understand manner
• Help clients evaluate options based on their individual needs
• Assist clients through the application and enrollment process
• Provide ongoing service after enrollment

Professional Development

• Participate in structured virtual training
• Attend weekly coaching and development sessions
• Learn products, systems, and industry best practices
• Strengthen communication, presentation, and relationship-building skills
• Receive mentorship from experienced leaders
• Develop skills for future leadership opportunities

Why Join AO?

🏠 100% Remote Work

Build your career from home without the daily commute.

• Work remotely from anywhere within the United States
• Conduct client appointments virtually
• Collaborate with your team online
• Utilize modern virtual systems and technology

⏰ Flexible Scheduling

Enjoy greater control over your workday while maintaining the consistency and availability needed to serve clients and achieve performance goals.

🤝 No Cold Calling

Focus your time on people who have expressed interest in learning more about their available benefits.

• Client opportunities are provided
• Conduct scheduled benefit consultations
• Focus on relationship-building and client needs
• No traditional cold calling required

Weekly Performance-Based Compensation

This is a performance-based opportunity, with earnings tied to individual activity and results.

Compensation opportunities may include:

• Weekly commission-based pay
• Performance bonuses
• Leadership incentives
• Recognition programs
• Residual and renewal income opportunities
• Uncapped earning potential based on individual performance

This is not an hourly or salaried position. Individual earnings vary based on performance and results.

Training, Licensing & Mentorship

You do not need previous insurance experience to apply.

AO provides:

• Structured virtual onboarding
• Product and systems training
• Weekly professional development
• One-on-one mentorship
• Sales and client service coaching
• Licensing guidance and support
• Leadership development opportunities
• Ongoing training throughout your career

Because representatives discuss and enroll clients in insurance products, candidates must obtain the appropriate state insurance license before conducting licensed activities.

Career Growth & Leadership Opportunities

At AO, advancement is based on performance, consistency, initiative, and leadership development—not simply tenure.

Motivated representatives may have opportunities to grow into:

• Training and mentorship
• Team leadership
• Management
• Advanced leadership positions

We promote professional development and provide ongoing coaching for individuals interested in building a long-term career.

Benefits, Incentives & Recognition

Qualifying representatives may have access to:

• Medical insurance reimbursement program
• Company-supported life insurance
• Residual income opportunities
• Performance bonuses
• Leadership development programs
• Professional conferences and recognition events
• Company-sponsored incentive travel
• Modern virtual business tools and technology

Eligibility and performance requirements may apply.

Who We're Looking For

You may be a strong fit if you have:

• Excellent verbal and written communication skills
• Strong customer service and interpersonal abilities
• Active listening and relationship-building skills
• A positive, professional attitude
• Self-motivation and personal accountability
• Strong organization and time-management skills
• Comfort working independently from home
• Basic computer and technology proficiency
• Goal-oriented and performance-driven mindset
• Coachability and willingness to learn
• Commitment to ethical, client-focused service

Experience Is Helpful – Not Required

We welcome applicants with backgrounds in:

• Customer Service
• Retail
• Hospitality
• Healthcare
• Banking or Financial Services
• Education
• Military Service
• Administrative Support
• Call Centers
• Client Relations
• Account Management
• Sales

No previous insurance experience is required.

We value communication skills, professionalism, work ethic, coachability, and ambition as much as previous experience.

Minimum Requirements

Applicants must:

• Be at least 18 years of age
• Be legally authorized to work in the United States
• Be physically located within the United States
• Have access to a computer or laptop
• Maintain reliable high-speed internet
• Have webcam and microphone capability
• Maintain a quiet, professional workspace
• Be comfortable communicating with clients through Zoom and phone
• Be willing to complete required training
• Be willing and able to obtain the appropriate state insurance license

About AO | Globe Life

AO operates within the American Income Division of Globe Life, serving working families and helping clients understand supplemental insurance and financial protection options.

Our organization operates in a virtual environment, allowing representatives to serve clients remotely while receiving ongoing training, mentorship, and leadership support.

Our mission reflects the people we serve:

Protect Every Child. Serve All Working People.

Interview Process

Qualified candidates will complete a brief career overview before scheduling a live virtual interview with our hiring team.

All interviews are conducted through Zoom video conferencing, providing a convenient and accessible hiring experience.

Ready to Start Your Remote Career?

If you're looking for a work-from-home opportunity where you can help families, build relationships, develop professionally, and create long-term earning and leadership opportunities, we'd like to hear from you.

Apply today to be considered for our Remote Customer Service & Sales Representative opportunity with AO.

Work From Home. Help Families. Grow Your Career. Build Your Future.