Remote Customer Service Representative

🌟 Make a Difference From Home While Helping People Navigate Their Healthcare Options! 🌟

We're seeking customer-focused professionals who enjoy helping others, solving problems, and providing exceptional service. This fully remote opportunity offers the chance to build valuable customer support experience while working with consumers during the open enrollment season.

Remote Customer Service Representative

Overview

• Start Date: September 14, 2026
• Location: 100% remote
• Shift: Open availability required between 7:45 AM – 10:00 PM (local time); Training Schedule: Monday–Friday, 9:00 AM – 5:30 PM EST
• Work Arrangement: 100% Remote

What You'll Be Doing

• Answer inbound customer calls and chat inquiries, assisting with account creation, password resets, document uploads, and general support.
• Help customers understand eligibility requirements and healthcare coverage options while delivering a positive customer experience.
• Accurately document customer interactions and troubleshoot issues while adhering to established policies and procedures.

Qualifications

• Customer service experience required; call center experience preferred.
• Strong computer literacy and ability to navigate multiple software applications.
• Experience handling inbound calls in a fast-paced environment.
• Professional background in retail, hospitality, or food service may be considered.
• Strong communication, problem-solving, and customer-focused mindset.
• Ability to work independently in a remote environment with a reliable internet connection.
• Stable and recent work history with no significant employment gaps.

Why You'll Love This Opportunity

• Fully remote work environment.
• Opportunity for long-term growth and potential permanent employment.
• Paid client holidays.
• Comprehensive benefits may be available, including medical, dental, vision, 401(k), life insurance, disability coverage, and more.

If you're passionate about helping people, thrive in a customer-facing role, and are ready to join a supportive remote team, we'd love to hear from you! 🚀

This is a Contract position based out of Atlanta, GA.

The pay range for this position is $17.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Jul 31, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.