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The Relationship Sales Manager is responsible for driving sales growth and market share by managing existing accounts and acquiring new strategic customers. This role involves leading business development activities, negotiating complex contracts, and maintaining strong relationships with key stakeholders in the fire protection industry.
Relationship Sales Manager- Philippines
About KiddeFenwal
KiddeFenwal is a global leader in industrial and commercial fire suppression systems and safety controls. Through our trusted brands, Kidde Fire Systems and Kidde Fire Protection, we deliver certified fire detection, suppression, and control solutions across industrial, commercial, and marine sectors. Our Fenwal Controls business supports OEMs with gas ignition, temperature control, and overheat detection products.
We are committed to protecting lives, livelihoods, and iconic assets worldwide. Learn more at KiddeFenwal.com
Our Purpose
We protect lives and livelihoods through innovation, trusted partnerships, and a commitment to excellence. Integrity, safety, and teamwork are the foundation of everything we do.
Role Summary
Performs all activities and processes related to contractual exchange of products and services with customer organizations.
Customer facing and selling role (quotas) responsible for traditional, face-to-face outside sales conducted primarily through direct interaction with customers. Primary focus of role is growing sales and market share by converting new customers and managing/retaining and increasing sales to existing customers. May sell a combination of products, solutions, and/or service agreements.
• Owns the execution of strategy and the operational direction for region.
• Focuses on tactical and operational plans with short- to medium-term focus (e.g., less than 1 year to 1 - 2 years).
• Influences others outside of own job area regarding policies, practices and procedures.
Responsibility Statements
Acts as the primary contact with the highly visible and/or strategic prospects, develops a professional relationship with the purpose of understanding and meeting the customer needs and within the bounds of contracted scope.
Leads business development activities for strategic prospects to support the business strategy defined by executive leadership.
Identifies bid opportunities, reviews final bid responses with team, negotiates with potential large/complex customers and builds and maintains customer relationships to win projects.
Contacts potential large/strategic prospects to discuss their needs, and to explain how these needs could be met by specific products and services in order to create new client base and increase sales.
Guides team to write proposals, presents new business proposals for large/strategic prospects, negotiates value, addresses resistance in order to develop business.
Participates as the management team representative on prospective target accounts and territories. Maintains personal pipeline and customer log. Hunting for opportunities. Establishes personal long-term customer relationships with prospective accounts.
Identify key end users and target markets to develop opportunities in the India markets.
Plan and organize sales visits and provide regular reports, market information, competitor information and customer feedback to the Company. This includes information to enhance product development.
Accurate and timely forecasting of sales opportunities.
Qualifications:
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