Product Specialist

Product Specialist Cairo | New Cairo - Nasr City - Heliopolis

Role Summary

The Product Specialist is responsible for driving the performance of the assigned portfolio within the designated territory through effective customer engagement, strong scientific/product knowledge, territory management and execution of sales strategies.

The role requires regular face-to-face field engagement with healthcare professionals, complemented by virtual and digital engagement. The Product Specialist is accountable for developing strong relationships with customers and key stakeholders and translating customer and market insights into business opportunities.

Roles & Responsibilities

• Drive sales performance within the assigned territory and deliver agreed business objectives.
• Develop and execute effective territory and customer call plans, prioritizing the right customers according to business potential.
• Engage HCPs through effective face-to-face, virtual and omnichannel interactions.
• Communicate approved scientific, product and disease-state information and clearly articulate the product value proposition.
• Build strong, sustainable relationships with key prescribers, KOLs, institutions and other relevant stakeholders.
• Understand customer needs, barriers and drivers and convert customer insights into actionable opportunities.
• Maintain strong knowledge of the vaccines market, competitors, customer dynamics and relevant business channels, including private, public and retail channels.
• Use available reports, analytics and customer data to identify opportunities, prioritize activities and improve territory performance.
• Execute product launches, promotional activities, meetings and other customer engagement initiatives effectively.
• Collaborate with Medical, Marketing, Market Access, Account Management and other cross-functional colleagues to address customer needs and deliver business objectives.
• Maintain accurate documentation of customer interactions, activities and outcomes.
• Complete administrative requirements, customer call reporting and other business processes accurately and on time.
• Conduct all activities in full compliance with Pfizer policies, procedures and applicable regulatory and ethical requirements.
  
  Qualifications
  • Bachelor’s degree in Pharmacy.
  • Previous pharmaceutical/healthcare sales experience is preferred.
  • Strong selling, communication and presentation skills.
  • Good business and customer acumen.
  • Strong territory management and planning capability.
  • Ability to build effective relationships with HCPs and other stakeholders.
  • Comfortable using digital engagement tools, analytics and CRM platforms.
  • High accountability, agility, teamwork and learning mindset.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.