Product Manager

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

You embody our core values of Keep It Simple, Be Inquisitive, Win Together, and Own It. You're naturally curious: you want to learn how things work, from the source systems to the business processes behind the data, so you can find ways to improve them. You're a versatile high performer who makes AI part of how you work. You are skilled in building consensus, making data-driven decisions, and delivering world-class data products, with AI as a force multiplier. You persuasively advocate for an idea, but you stay open-minded and prioritize rigorously. You have a bias toward action. Most of all, you love to dig in and build amazing things with your team, always pushing the envelope.

THE ROLE

Live Nation Core Data Services (CDS) team is looking for a Product Manager to create internal data products, primarily for marketing and operations teams. A major part of this role is helping engineering teams ingest data sources from operations worldwide into a single global data platform on which our data products are built. You'll work with internal customer groups to ideate, define, build, and launch data products that drive outcomes across business functions and markets. This includes onboarding data from new business domain streams, enforcing data contracts, and shaping domain models before the first layer of transformations lands.

This is a key role on an entrepreneurial team with the resources, exposure, and customer base of the world's leading live entertainment company. The person we're looking for will combine passionate product management with discipline and a keen attention to detail, and will build trust throughout the business. We need research and iterative validation driving technical solutions. We need someone who manages a roadmap and backlog, often feeding more than one engineering team, and who clearly defines success criteria and post-launch measurement requirements, all of which is found in their documentation. You'll also help us raise the bar on how a product team works with AI, both in your own workflow and in making our data easy for AI tools and agents to use.

This role is built for growth: as you establish yourself, you'll take on additional domains and broader responsibility. It's a highly visible role on a high-performing, global team.

WHAT THIS ROLE WILL DO

• Own the roadmap and backlog for one or more data domains, and connect priorities to business outcomes.
• Get up to speed quickly on in-flight work, producer relationships, and stakeholder commitments.
• Lead discovery with internal customers and source-system producers; translate business needs into clear technical requirements, user stories, and acceptance criteria in Jira.
• Work with source-system teams on data contracts, agreeing on shape, grain, and quality before data lands.
• Partner with data engineers on delivery, from intake and design through launch, adoption, and iteration; manage dependencies and surface risks early.
• Define and track success metrics for your area: adoption, freshness, data quality, and consumer impact.
• Investigate data directly: write SQL against production data to validate requirements, profile sources, and confirm that what shipped is correct.
• Own documentation for your domain (definitions, lineage, tags, and known gaps) so people and AI tools can find and trust the data.
• Use AI tools daily for discovery, analysis, requirements, and documentation, and share what works with the team.
• Communicate status, trade-offs, and changes clearly to stakeholders and leadership.

AI COMPETENCIES

• Hands-on AI use: You use AI assistants and coding agents (for example Claude Code, Codex, or Databricks Assistant and Genie) as part of daily work: drafting SQL, synthesizing research, prototyping, and drafting specs.
• Critical evaluation: You check AI output against source data and real behavior before acting on it or sharing it, and you can explain why an answer is wrong.
• AI-ready data: You understand what makes data usable by AI, and you build that into your product requirements.
• Specs that agents can execute: You write requirements and acceptance criteria precise enough for an engineer, or an engineer's AI agent, to build from without guessing.
• Responsible use: You know the basics of how LLMs work (context, retrieval, hallucination) and apply data privacy and governance rules when data is used with AI tools.

WHAT THIS PERSON WILL BRING

• 3+ years of product management experience, ideally on data, platform, or technical products.
• A strong data background; experience in BI, analytics, or data engineering is a plus.
• Experience connecting directly to data sources and writing your own SQL. Familiarity with Python, Spark, or Databricks, enough to read a notebook or pipeline and follow what it does, is a big plus.
• Working knowledge of how data moves from source to consumption (ingestion, modeling, and delivery) in batch and streaming systems.
• Demonstrated, practical use of generative AI tools (AI assistants, prompt engineering, agent workflows) to improve your own work, with examples you can walk through.
• Experience writing requirements that turn business needs into technical requirements, plus Jira and agile story writing.
• Working knowledge of privacy regulations such as GDPR and CCPA, including consent and data subject requests, and how they shape data products.
• Experience with customer or behavioral data is a plus.
• Strong written and verbal communication; comfortable facilitating discussions across technical and business teams.
• Comfortable managing several projects at once and prioritizing between competing stakeholders.
• Willingness to work across time zones and outside normal hours when needed.
• Bachelor's degree in a technical or related field, or equivalent experience.
• A passion for live music and events is a plus.

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS: Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.