Pre-Sales Solutions Engineer, HCM

About this Position

Our Employee Experience (EX) practice is looking for a Solutions Engineer to support our sales and consulting teams in delivering best-in-class Rippling HR/Payroll software solutions. In this role, you will play a key part in engaging prospects, conducting discovery, and delivering tailored demonstrations that highlight the value of Rippling in streamlining HR, payroll, benefits, and workforce management processes. 

As a trusted advisor to both clients and internal stakeholders, you will help bridge the gap between business needs and technical solutions, ensuring our customers understand how Rippling can transform their HR and payroll operations.

Job Responsibilities

Solution Design & Discovery

• Partner with Account Executives to conduct deep discovery sessions, uncovering client pain points and business objectives.
• Recommend Rippling HR/Payroll solutions tailored to HR and payroll compliance, automation, and employee lifecycle management.
• Use a consultative approach to translate client requirements into practical system configurations.

Product Demonstrations

• Develop and deliver engaging, customized demos that showcase how Rippling solves workforce management challenges.
• Tell compelling, industry-specific stories that resonate with HR and finance leaders.
• Address client concerns by clearly articulating product capabilities and benefits.

Technical & Functional Expertise

• Provide guidance on best practices for HR/payroll implementations, compliance, and process optimization.
• Assist in creating technical proof-of-concept solutions tailored to customer needs.
• Collaborate with implementation teams to ensure smooth customer onboarding and adoption.

Cross-Functional Collaboration

• Work closely with sales, consulting, and implementation teams to ensure solutions align with customer expectations.
• Provide feedback to product teams on customer needs and potential feature enhancements.
• Support marketing initiatives with thought leadership, webinars, and industry presentations.

Client Success & Enablement

• Build and maintain strong relationships with prospective and existing customers.
• Offer consultative guidance throughout the sales cycle to ensure client confidence in Rippling’s capabilities.
• Stay informed about HR/payroll industry trends, compliance changes, and competitive solutions.

Job Requirements

HR & Payroll Domain Expertise

• 3+ years of experience as a Solutions Engineer, ERP Consultant, or Pre-Sales Specialist, preferably within the HR tech, payroll, or workforce management space.
• Strong understanding of HRIS, payroll processing, benefits administration, compliance, and workforce automation.
• Experience working with mid-market and enterprise-level clients.

Technical & Presentation Skills

• Proven ability to conduct compelling software demonstrations that align with business needs.
• Strong ability to simplify complex technical concepts for non-technical audiences.
• Proficiency in sales methodologies like Solution Selling or Selling Through Curiosity.

Other Requirements

• Excellent communication, problem-solving, and consultative selling skills.
• Ability to travel within North America as needed.
•  Team Player: Reaches out to peers. Approachable.  

Customer Requirements

This job may require access to customer information, systems, and/or premises.  As a result, this job may require customer approval for such access as an essential job function.

Core Values

• Client Champion – Relentlessly exceed client expectations. Consistently anticipate needs to deliver valuable solutions and extraordinary outcomes.

• Problem Solver – Smart, analytical, inquisitive, knowledge-seeker that thrives on a challenge.
• Promise Keeper – Place high value on keeping our word and doing the right thing. Demonstrate honesty, integrity, and commitment.
• Collaborative Integrator –Team player, unifier, relationship-oriented, win-win seeker, exemplify the concept of relationships through trust and unity.
• Driven Intrapreneur – Exceed goals using independent creative thinking, optimism, self-confidence, and a can-do attitude.
• Inspiring Coach – Help employees, clients and partners using knowledge, expertise, experience, and situational fluency.

Compensation and Benefits

Base salary range: $95,000 to $125,000.

This position is also eligible for commissions in accordance with the terms of the Company's plan.

Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product-specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws.  

We provide competitive, affordable, and diverse benefit programs that support your total health – from healthy body to healthy mind. These benefits support you and your family in all aspects of life: 

• Health and Welfare (Medical, Dental, Vision) 
• Accident, Critical Illness, and Hospital Indemnity  
• Employee Assistance Program (EAP) 
• Life and AD&D Insurance 
• Short- and Long-Term Disability Insurance 
• Flexible Spending Accounts 
• Transportation and Parking Accounts 
• Health Savings Accounts (with company contribution) 
• Retirement Planning (401k with matching contribution) 
• Legal Benefits 
• Identity Theft Protection 
• Pet Insurance 
• Wellness Program Offerings 
• Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.  
• 8 Paid Holidays per year, including 1 floating holiday. 

The compensation and benefits information is accurate of the date of this posting and subject to plan eligibility. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. 

The Company expects to accept applications for this position until November 27, 2026 but encourages interested applicants to apply as soon as possible. We will review this information and one of our Talent Acquisition professionals will reach out if your background aligns to the positions.  

EOE/Diversity & Inclusion Statement

Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organizational levels and in all forms. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind. 

Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members that is free of discrimination and harassment. All employment decisions at Net at Work are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, gender, gender identity or expression, sexual orientation, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.