Pre-Sales Solution Consultant

About Certara

Certara accelerates the potential of bringing medicines to market and to patients using biosimulation software, technology, and services to transform traditional drug discovery and development. Our clients include more than 2,400 biopharmaceutical companies, academic institutions, and regulatory agencies across 70 countries.

Our goal is to enable the life sciences industry’s use of data, modeling, and analytics to make better decisions across the various phases of discovery and drug development. Our software and scientists incorporate modern advances in scientific understanding, drug development experience, data analysis, and AI resulting in significant opportunities to decrease the cost and increase the probability of success for new drug approval and commercialization.

Certara is hiring a Pre-Sales Solution Consultant based in Japan focusing on driving growth for Certara’s existing and future solutions, supporting the Enterprise Account Managers provide valuable solutions to our Enterprise Life Sciences customers.  The ideal candidate will be located in or near Tokyo, Japan.  In this role, he or she will build and maintain a thorough understanding of Certara products and services and work closely with the team locally and globally to manage and grow our existing business through our direct sales model, but also leveraging other Certara  strategic partners as needed in the process.  The successful candidate will be involved in early discussions with our prospective customers to understand their business objectives and design a technical solution that would meet and exceed their expectations both as a business solution, short and long term, as well as adopting the technical infrastructure required for such implementation.

• This is a highly customer facing position and requires a unique mix of scientific, technical, business process, presentation, and communication skills in the technical sales process.
• Travel to customer and partner sites is required.
• This position is based in Japan and can be remote or at the Certara Japan office in Tokyo.
• Scientific industry knowledge including competitive landscape, solution linkage, understanding and uncovering key requirements, in order to properly position our software and service solutions within the assigned accounts is required.
• This role requires strong initiative, self-motivation and collaborative skills to work with other team members within and externally to Certara.
• The ideal candidate for this position will possess a strong complex technical sales aptitude and a willingness to grow our business utilizing complex sales methodologies and approaches.

The candidate must be keenly aware of organizational growth initiatives related to the life science market and target customer segments, as well as Certara’s potential to meet customer needs with our software products and services.  Ultimately, the Solution Consultant is also responsible for bookings and revenue growth through the use of value creation for our customers.

Responsibilities include and is not limited to :

• Actively supports the sales team and business partners as an expert on the technical, functional and integration of Certara Enterprise Solutions and Services.
• Technical Subject matter expert and lead for responses to Requests For Information (RFIs) and Requests For Proposal (RFPs).

• Understand and influence customer’s short term and long-term initiatives that align with Certara software and services solutions.
• Support Marketing Activities as needed as the Technical Subject Matter Expert on Certara Solution and Services.
• Serves as a point-of-contact for technical and functional questions and drives the resolutions of said concerns by the clients and or partners.
• Develops and maintains relationships with clients, partners and internal groups with the common goal of increasing market share for Certara enterprise solutions and services.
• Participate in professional trade shows and clinical conferences, or the equivalent, (or as practically possible), supporting client meetings and or solution demonstrations.
• Deliver presentations and product seminar tours at scientific conferences as required.
• Develop sales material, presentations, software demonstrations and evaluation materials.
• Deliver product training to marketing & sales on new functionalities for designated products to clarify the features and the benefits to our customers.
• Utilize market knowledge and industry contacts to grow the Certara business in line with agreed commercial goals.
• Meet and exceed sales quota on a quarterly, and annual basis.
• Follow Certara processes and best practices for properly working Marketing Qualified Leads ( MQL’s ).

• 5+ years as a Solution Specialist, within the pharmaceutical and enterprise B2B SaaS and or Services industries.
• Bachelor’s degree or above (in a science discipline) or advanced business degree preferred.
• Excellent communication skills, both verbal and written in English and Japanese.
• Exceptional presentation skills, both in customer meetings, face to face and or on-line, as well as at trade shows and or large audiences.
• Attention to detail and uncovering hidden customer requirements.
• Strong organizational skills with the ability to multi-task and set priorities.
• Ability to work in a high energy team environment.
• Able to fully utilize the MS Office suite (Excel/Word/PPT)

Values:

• High degree of professionalism: Lives the values of transparency, authenticity, collaboration, respect and accountability
• Is a “Continuous Learner”
• Team Player who will always find a path to success

Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.