PlugPAY Consultant Finance, CFOFC

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE: plugPAY Finance Consultant

TYPE OF CONTRACT: Regular Consultant, 50% part-time arrangement

UNIT/DIVISION: CFOFC, Corporate Beneficiary Payment Solutions

DUTY STATION (City, Country): Permanent Place of Residence

DURATION: 3 months

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

Cash-based transfers (CBT) represent a large share of WFP’s total humanitarian assistance (36 percent in 2024), and include assistance distributed as physical banknotes, e-money, mobile money, vouchers or debit cards. In 2025, WFP transferred USD 2.2 billion through cash-based transfers to 38.7 million people across 80 countries, empowering them to meet their essential needs with dignity and choice.

In support of WFP’s cash-based transfers, the Finance function through the Business Development and Cash Based Transfers Branch (CFOFC) is developing corporate tools and guidance, providing day-to-day technical advice and assistance to Country Offices (CO) while also undertaking a range of other strategic activities and engagements internally as well as with external service providers.

The consultant will be supporting day-to-day plugPAY operations as well as country roll-outs for plugPAY, supporting the development and enhancement of corporate tools and guidance.

Under the Supervision of the Head of Corporate Beneficiary Payment Solutions, the Consultant will undertake the following tasks:

ACCOUNTABILITIES/RESPONSIBILITIES:

1. Guide WFP Country Office with plugPAY operations in day-to-day activities to ensure successful transfers of plugPAY for CBT:

a. Streamline communication and support payment planning, timeline keeping and improvement

b. Evaluate lessons learned and make continuous suggestions for procedural and technical improvements and review pre-established SOPs.

c. Support CO Finance, Programme and ICT stakeholders as required.

d. Conduct KPI reporting and act as business counterpart for digitization of management reporting with implementation of a comprehensive reporting dashboard.

e. Liaise with HQ IDM and TECD Teams and coordinate development of automated reconciliation solution for PlugPay transfers.

2. Guide the plugPAY rollout process in pre-selected countries:

a. Support feasibility analysis and guide through roll out checklist, conduct training

on plugPAY lifecycle, accounting workflows, troubleshooting, and reconciliation

processes

b. Coordinate technical enablement and authorizations for Country Office staff

c. Provide training to Finance, Programme and TEC staff on payment process in

SCOPE/WINGS.

d. Support error resolution such as failed transactions and provide

recommendations as well as identifying mitigation strategies for potential

disruptions

3. Support global reporting and continuous improvement process:

a. Prepare inputs for management reporting template on monthly basis.

b. Request volume planning as per regular schedule from individual Country Offices

c. Follow through on global reconciliation dashboard improvements and other

improvements in WINGS and SCOPE

d. Provide COs with guidance and support during the various stages of plugPAY

implementation.

e. Support engagements with treasury banks as required for plugPAY

improvements and roll out

f. Evaluate lessons learned and make continuous suggestions for procedural and

technical improvements, document such together with CO in pre-established

SOPs.

4. Other duties as required.

DELIVERABLES AT THE END OF THE CONTRACT:

➢ Successful self-sufficient Country Office plugPAY CBT operations

➢ Successful onboarding of Country Offices to plugPAY

➢ Delivered monthly KPI and management reporting

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

▪ University Degree in Economics or Finance, Business Administration, or

related fields

Knowledge & Skills:

▪ Knowledge of global financial markets, sub-sectors and its institutions

and stakeholders

▪ Overview of basic corporate finance protocols, experience in KPI

reporting and crafting of funding applications

▪ Understanding of the regulatory setting for payment instruments in the

context of humanitarian interventions

▪ Demonstrated ability to work both independently and as part of a

diverse team

Experience:

▪ 3 years of related work experience, preferably in one or more of the

following

▪ Corporate finance, financial sector assessment or consulting

▪ Research and market analysis for financial institutions, Macro

Economic/regulatory/humanitarian setting

Languages:

▪ Good oral and written communication in English; knowledge of French

and/or another additional UN language is a plus

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

• If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.