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The Personal Assistant will manage day-to-day personal and family administration, including diary coordination, household logistics, and scheduling. The role aims to reduce the mental load of the Operations Director by ensuring all personal commitments and appointments are organized and followed through.
“I am hugely excited about my future and the future of CyberOne. I have enjoyed my time here immensely and have learnt a huge amount in a short space of time, year-for-year I've learnt more here than I have at Microsoft and PwC.” - CyberOne Consultant
About CyberOne
CyberOne is a pure-play Microsoft security partner dedicated to helping enterprises realise the full value of the Microsoft Security portfolio—across Defender XDR, Sentinel, Entra, Purview, Intune, Copilot for Security and more. We combine deep technical expertise with outcome-driven services that accelerate secure cloud adoption, modernise threat protection and simplify compliance.
Job Title: Personal Assistant to Operations Director
Location: Remote
Employment Type: Full time
Role Overview
We are looking for a highly organised, dependable and proactive Personal Assistant to provide personal and family administrative support to an Operations Director.
This is not a traditional Executive Assistant or business-support position. The primary purpose of the role is to take ownership of day-to-day personal administration, household scheduling and family logistics, helping ensure that commitments are well organised, communicated and followed through.
The ideal person will be trustworthy, discreet and exceptionally organised, with the confidence to manage multiple diaries, appointments and practical arrangements independently.
Key Responsibilities
Family & Diary Coordination
Coordinate personal and family diaries, appointments and commitments.
Arrange meetings and appointments relating to children, including school meetings, activities, clubs and other commitments.
Keep track of school dates, events, parents’ evenings, performances, sports fixtures and other important activities.
Coordinate schedules between family members to ensure everyone knows where they need to be and when.
Provide timely reminders and follow-ups for upcoming appointments, deadlines and events.
Identify diary clashes in advance and help resolve them.
Personal Administration
Manage personal appointments and general life administration.
Make bookings and reservations as required.
Keep track of important personal deadlines, renewals and recurring commitments.
Liaise with schools, clubs, healthcare providers, household suppliers and other external organisations where required.
Research options, obtain quotes and organise appointments or services.
Maintain organised records of key personal information and arrangements.
Household & Family Logistics
Coordinate vehicle-related administration including servicing, MOTs, repairs, insurance renewals and appointments.
Arrange veterinary appointments, vaccinations and other pet-related requirements.
Coordinate household appointments, maintenance visits and service providers when required.
Assist with organising family travel, activities and other personal arrangements.
Follow up with suppliers and service providers to ensure agreed actions are completed.
About You
You will ideally be:
Exceptionally organised with strong attention to detail.
Proactive and able to anticipate what needs to happen next.
Comfortable managing multiple calendars and competing priorities.
Reliable and able to follow tasks through without needing frequent reminders.
Confident communicating with schools, suppliers, service providers and other third parties.
Comfortable researching options and making practical recommendations.
Calm and adaptable when plans change at short notice.
Highly discreet and respectful of personal and family confidentiality.
Comfortable working independently and using good judgement.
Tech-savvy and confident using calendars, email, messaging and everyday productivity tools.
Essential Experience
Previous experience in a Personal Assistant, Family PA, Household PA, Executive Assistant or highly organised administrative role.
Strong diary and appointment-management experience.
Excellent written and verbal communication skills.
Demonstrable experience managing multiple priorities.
Strong organisational and follow-through skills.
Desirable Experience
Previous experience supporting a busy family or senior professional with personal administration.
Experience coordinating children’s schedules, school commitments or family logistics.
Experience managing household suppliers, vehicles, appointments or similar personal administration.
What Success Looks Like
The successful Personal Assistant will create order, visibility and peace of mind around the family’s day-to-day commitments.
Appointments are remembered, diaries remain coordinated, family members know where they need to be, important events aren’t missed, and practical tasks—from the car service to the vet appointment—are handled proactively and followed through to completion.
The role should ultimately reduce the mental load of running a busy personal and family life so the Operations Director can focus their attention where it is most needed.
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