Develop, tune, and maintain threat-led detections across Microsoft Sentinel, Defender XDR, and related Microsoft security products, using KQL and threat intelligence to identify attacker behaviors. Improve telemetry and detection quality, collaborate with analysts and clients on investigation workflows, and document detection logic, response guidance, and monitoring recommendations.
The role involves supporting the Customer Success team with daily communications, service reporting, and general administrative tasks. You will act as a primary point of contact for customers, ensuring service requests are tracked and resolved while maintaining accurate account documentation.
Conduct enterprise penetration tests, with a focus on assessing and exploiting Active Directory weaknesses and validating security controls. Document attack paths, evidence, business impact, and remediation recommendations, and present findings to stakeholders while supporting remediation efforts.
You will identify, design, and implement AI-driven solutions and automation workflows to improve internal business efficiency. This involves mapping processes, building prototypes, and integrating AI systems with existing enterprise infrastructure.
Monitor customer infrastructure and cloud platforms while responding to incidents and service requests. Perform first-line troubleshooting, document findings, and maintain operational health checks.
The Cyber Defence Analyst will monitor security event queues to identify and investigate potential threats while serving as the first point of contact for security incidents. They are responsible for documenting incidents, providing timely customer support, and collaborating with the team to ensure a coordinated response.
The specialist will lead technical investigations to contain, eradicate, and recover from cyber security incidents for customers. They will also support proactive services such as readiness assessments, tabletop exercises, and threat hunting.
Coordinate customer onboarding, maintain CRM data integrity, and manage supplier and contractor compliance. Produce operational insights using Power BI and handle security questionnaires and document control processes.
The role focuses on managing customer relationships, ensuring service delivery against SLAs, and driving account growth through renewals and expansions. It involves leading service reviews and acting as a trusted advisor to align Microsoft security solutions with customer needs.
