People & Culture Specialist - Benefits

Partner with the best

The Total Rewards Canada Benefits Specialist is responsible for the administration, compliance, communication, and continuous improvement of employee benefits programs across Canada. This role serves as a key resource to vendors, employees, and People & Culture stakeholders regarding employee benefit programs. The specialist ensures programs are administered accurately, comply with Canadian federal and provincial requirements, and deliver a positive employee experience.

As a Total Rewards Canada Benefits Specialist, you will be responsible for:

Benefits Administration

• Administer Canadian employee benefit programs, including Extended Health Care, dental, vision, life and AD&D insurance, short-term disability, long-term disability, Employee Assistance Program, and wellness programs.
• Manage employee enrollments, changes, terminations, beneficiary updates, and eligibility transactions.
• Coordinate benefit plan data changes and perform regular audits to ensure data integrity and timely processing.
• Support annual enrollment or renewal activities, including testing, communications, issue resolution, and post-enrollment audits.

Employee Support

• Educate employees on plan provisions, eligibility requirements, claims processes, and available support resources.
• Support escalations of complex benefit issues through collaboration with insurance carriers, brokers, vendors, Payroll, and P&C teams.
• Compliance and Governance
• Help ensure benefits programs are administered in alignment with applicable Canadian federal and provincial requirements.
• Maintain current plan documents, policies, procedures, employee communications, and administrative guides.
• Support regulatory reporting, audit requests, and documentation requirements as needed.
• Partner with Legal, Payroll, Finance, and P&C teams to implement legislative, policy, or plan design changes.

Vendor Management

• Work closely with insurers, brokers, consultants, recordkeepers, and third-party administrators.
• Monitor vendor performance, service issues, and agreed service levels.
• Escalate and resolve employee-impacting issues in a timely and professional manner.
• Support annual renewals, vendor reviews, market checks, and implementation of vendor changes.

Benefits Operations and Analytics

• Analyse benefits utilization, participation, eligibility, and cost trends.
• Prepare recurring and ad hoc reports, dashboards, metrics, and presentations for P&C and leadership stakeholders.
• Identify opportunities to improve process efficiency, quality controls, employee experience, and program effectiveness.
• Maintain standard operating procedures and support continuous improvement of benefits operations.

Project Support

• Participate in benefits integration, harmonization, system implementation, and process improvement projects.
• Assist with mergers, acquisitions, divestitures, workforce changes, and organizational design changes that impact benefits.
• Support new program launches, communications, testing, change management, and post-implementation stabilization.
• Managing relationships with external vendors and consultants to optimize the delivery and effectiveness of Total Rewards programs.
• Analysing data and metrics to assess the effectiveness and competitiveness of Total Rewards programs, providing insights for continuous improvement.
• Ensuring compliance with all applicable laws and regulations related to compensation and benefits on a global scale.

Fuel your passion

To be successful in this role you will:

Education

• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field preferred.
• CEBS, GBA, CHRP, or related professional designation considered an asset.

Experience

• 3 to 5 years of benefits administration experience, preferably supporting Canadian employee populations.
• Experience with group insurance plans, disability management, leaves, and vendor coordination.
• Experience using HRIS, payroll, case management, and benefits administration systems.

Knowledge and Skills

• Strong understanding of Canadian employee benefits and health and welfare programs.
• Working knowledge of provincial employment standards, leave requirements, disability management, and benefits administration practices.
• Strong analytical, problem-solving, written communication, and customer service skills.
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint.
• Ability to handle confidential information with discretion and sound judgment.
• Strong attention to detail, organizational discipline, and ability to manage competing priorities.

Preferred Experience

• Experience supporting a national Canadian workforce across multiple provinces.
• Experience working with benefits brokers, insurers, and third-party administrators.
• Exposure to Workday, SAP SuccessFactors, Oracle HCM, or similar P&C platforms.
• Experience in a multinational organization or complex matrix environment.
• Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

Contemporary work-life balance policies and wellbeing activities

Comprehensive private medical care options

Safety net of life insurance and disability programs

Tailored financial programs

Additional elected or voluntary benefits

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.