Partner Manager

This is an exciting opportunity to lead Loop’s partner motion with the most impactful logistics providers and platforms across the UK and Europe. You will be responsible for both setting our logistics strategy in EMEA and then working cross-functionally (with both internal and external partners) to execute against those strategies, serving as both an advocate and expert on Loop’s platform and - in many respects - as Loop’s most visible representative in these emerging markets. This role sits in our Partnerships team, and carries responsibility not only for building, leading and deepening relationships with existing logistics partners across EMEA but also for launching and scaling new ones, in tight collaboration with Product and Engineering when necessary.

This is a pivotal role where you’ll be directly contributing to Loop’s expansion into international markets, building out a network of deeply engaged and tightly-integrated logistics partners who can support Loop’s local merchant needs, and accelerate our EMEA go-to-market (GTM) goals. As part of those efforts, you will also drive internal awareness of those partnerships within Loop to ensure every merchant-facing Looper knows which partners to lean on in which situations.

At Loop, we're intentional about how we work so everyone can do their best work. We call this our Blended Working Environment. Our team is based across our headquarters in Columbus, Ohio, as well as Hub and Secluded locations throughout the United States, select Canadian provinces, the United Kingdom, and select Australian states.

For this role, we're looking for someone based in London, UK. 

#LI-JG1

Loop Story

Commerce should feel effortless. Every product adored, every order perfect, every customer loyal for life. But reality is messier: operations get tangled, margins grow thin, and trust is fragile. That’s where Loop steps in. We create confidence where commerce fails.

We started by fixing returns and exchanges. Today, we’re building a connected commerce operations suite — powering everything from order tracking to fraud prevention, with hundreds of innovations in between. Grounded in data and insight, our platform helps merchants make smarter decisions with every transaction. Over 5,000 of the world’s most loved brands trust Loop to turn cost centers into growth engines. Our mission is simple: protect margins, delight customers, and help merchants build businesses that last.

Life at Loop is rooted in our core values. We balance high empathy with high standards, knowing that work is better when we can show up authentically and resilience is built by facing challenges head-on. We expect you’ll grow quickly, learning skills that last far beyond your time here. Loop is a formative chapter in your career — a chance to shape the future of commerce and to leave better than when you arrived.

Learn more about us here: https://loopreturns.com/careers.

You can review our privacy notice here.