Operations Services Manager

Title:

At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 85 countries and operations in over 28 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results.

Trinzic is the future independent company to be created through the planned spin-off of KBR's Mission Technology Solutions business, expected in January 2027. Our people work at the frontier of what is possible, delivering solutions in challenging environments and advancing some of the world's highest-priority national security and space missions. 

Backed by decades of mission success, deep expertise, and trusted partnerships, Trinzic will launch as a global organization with more than 18,000 employees supporting customers around the world. Join us at a defining moment and help shape the future of a company built to tackle complex challenges and make a meaningful impact. 

Candidates who join KBR's Mission Technology Solutions business before the spin-off will transition to Trinzic when the separation is complete and will not need to reapply for employment. 

Belong. Connect. Grow. with KBR!

KBR provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country’s most critical role – protecting our national security.

Why Join Us?

• Innovative Projects: KBR’s work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.

• Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.

• Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.

The Operations Services Manager supports enterprise initiatives with a primary focus on organizational change management (OCM), stakeholder engagement, communications, training, and successful adoption of enterprise change. The position may also lead or support cross-functional project management and broader Enterprise Operations initiatives.

The role works across functions to translate complex business, system, process, and governance changes into practical impacts for employees and leaders. Responsibilities include developing agile and scalable OCM strategies, assessing impacts and readiness, engaging stakeholders, and supporting communications, training, implementation, and sustained adoption.

Success requires the ability to work independently across organizational boundaries, adapt quickly as priorities and conditions change, simplify complex topics, and build alignment among stakeholders and leaders.

Key Responsibilities:

Organizational Change Management

• Lead OCM activities for enterprise transformation initiatives using an agile, practical, and scalable approach.
• Develop change strategies and assess stakeholder impacts, organizational readiness, adoption risks, and resistance.
• Adapt OCM strategies and activities as business needs, stakeholder feedback, and implementation conditions evolve.
• Translate complex changes into clear “what is changing, why it matters, and what I need to do” messaging.
• Develop targeted communications, training, job aids, and readiness activities for impacted audiences.
• Partner with functional and project leaders to identify adoption challenges and develop mitigation actions.
• Establish repeatable OCM practices, tools, templates, and measures across Enterprise Operations initiatives.
• Support change through implementation and post-launch adoption.
• Apply recognized change methodologies, including Prosci and ADKAR, with an agile approach tailored to the scope, pace, and needs of each initiative.

Project Management

• Lead or support cross-functional initiatives from planning through execution and closeout.
• Develop and maintain project plans, milestones, actions, risks, dependencies, and status reporting.
• Coordinate across Operations, Finance, IT, HR, Supply Chain, Quality, and other functional organizations.
• Facilitate working sessions, leadership discussions, readiness reviews, and project meetings.
• Prepare concise executive updates, presentations, and decision materials.
• Support broader Enterprise Operations initiatives involving process improvement, business systems, governance, policies and procedures, and operational transformation.
• Build strong cross-functional relationships and drive progress without direct organizational authority.

Work Environment:

• Location: Remote
• Travel Requirements: Minimal 0-20%
• Working Hours: Standard

Required Qualifications:

• Skills required for this job are typically acquired through the completion of an undergraduate degree and 12+ years of relevant experience in organizational change management, project management, business operations, enterprise transformation, or a related field.
• Demonstrated experience supporting organizational change associated with complex business, technology, process, or organizational transformations.
• Experience developing change strategies, stakeholder assessments, communications, training, readiness, and adoption plans.
• Demonstrated ability to apply agile and adaptive approaches to organizational change and transformation.
• Ability to translate complex business and technical changes into clear, actionable information.
• Demonstrated ability to manage multiple initiatives and work effectively across functions and organizational levels, including senior leadership.
• Strong written, verbal, facilitation, presentation, and relationship-building skills.
• Experience planning work, tracking milestones and risks, and communicating project status.

Preferred / Value-Added Qualifications:

• Experience with Prosci, ADKAR, or comparable OCM methodologies, with Prosci certification preferred.
• Experience applying OCM within agile, iterative, or rapidly evolving transformation environments.
• Experience working across people, process, technology, and governance.
• Experience developing governance frameworks, training, or enterprise operating standards.
• Experience with SharePoint, Power BI, workflow tools, or process automation.

Basic Compensation: $110,000.00 - 150,000.00.

The offered rate will be based on the selected candidate’s knowledge, skills, abilities and/or experience and in consideration of internal parity.

Additional Compensation:

KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance.

Ready to Make a Difference?

If you’re excited about making a significant impact in the field of space defense and working on projects that matter, we encourage you to apply and join our team at KBR. Let's shape the future together.

KBR Benefits

KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm culture.  These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company.  That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together. 

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.