Operations Administrative Assistant

POWER BUSINESS OPERATIONS FROM START TO FINISH!

Manage orders, licensing, invoicing, and customer relationships in a versatile role.

Awesome perks await in #WeAreTGT!

• Health & Wellbeing: Additional HMO (with dependent & pre-existing coverage), dental support, life insurance 

• Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events 

• Growth & Perks: Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture 

• Work Where You're Most Productive: Enjoy a permanent work-from-home setup while growing your career with an Australian-focused team.

• Be Part of a Connected Team: Experience a positive remote culture with regular virtual engagement, recognition programs, and career development opportunities.

Ideal Candidate Profile

What You'll Bring (Experience)

• 5 years' experience as an Executive Assistant and Administrative Professional role Experience supporting multinational clients

• Exposure to multi-department operations (Sales, Finance, Procurement, General Admin)

• Experience in remote or outsourcing environments

• Good working knowledge of Microsoft Application, Word, Excel, Outlook etc.

• Exposure to Xero or a similar accounting platform (willing to provide training)

About You (Soft Skills)

• Works well both independently and as part of a team

• Highly detail-oriented with strong accuracy in all tasks

• Excellent time management; proficient in Word and Excel

• Able to thrive under pressure and meet deadlines in a fast-paced setting

• Strong communication skills — fluent in written and spoken English

• Great at problem-solving, analysis, and research

• Excellent organizational, multitasking, and time management skills

Your Impact Starts Here

Hardware Procurement & Licensing

• Take ownership of customer hardware orders from quotation through to successful procurement and delivery

• Partner with trusted vendors to source hardware solutions and ensure product availability

• Maintain accurate procurement records, supplier databases, and order tracking systems

• Collaborate with internal teams to ensure seamless order fulfillment and on-time deliveries

• Manage Microsoft 365 licensing requests and coordinate provisioning through approved partners

• Oversee software license records and recurring billing schedules to ensure accuracy and compliance

Business Operations & Administrative Support

Sales Administration

• Support the sales team by preparing quotations, processing contracts, and coordinating customer engagements

• Track opportunities and maintain accurate sales records to support a smooth customer journey

• Assist with documentation, follow-ups, and administrative activities throughout the sales cycle

Finance & Billing

• Create and issue invoices in Xero while ensuring accurate billing for products and services

• Maintain customer billing information and support day-to-day accounts administration

• Respond to customer requests for invoices, statements, and billing-related documentation

Customer Support

• Deliver exceptional service by responding to customer inquiries and resolving issues efficiently

• Act as a key liaison between customers, suppliers, and internal teams to drive positive outcomes

• Assist with queries relating to contracts, invoicing, licensing, and service requests

CRM & Database Management

• Keep customer records, contracts, and service agreements accurate and up to date

• Maintain data integrity across CRM and business systems to support operational efficiency

• Ensure documentation is well-organized, compliant, and easily accessible for business needs

ABOUT US @ TGT GLOBAL

As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.

Make the most of our 100% virtual recruitment. Apply today!