Norwegian Speaking Corporate Customer Advisor -Remote in Greece

Patrique Mercier Recruitment FR is excited to offer an outstanding opportunity for a Norwegian Speaking Corporate Customer Advisor. This position is tailored for individuals who are dedicated to providing exceptional customer support and are keen to thrive in a corporate environment where client satisfaction is paramount.

Responsibilities

• Deliver exemplary support to Norwegian-speaking corporate clients through various communication channels including phone, email, and live chat.
• Handle inquiries regarding corporate accounts, product information, and service-related issues effectively.
• Build and sustain strong relationships with clients, ensuring their needs are met with professionalism and care.
• Inform corporate customers about company products and services to maximize their satisfaction and engagement.
• Record all customer interactions and manage inquiries using the CRM system for accurate tracking and reporting.
• Collaborate with sales and technical support teams to address and resolve customer concerns efficiently.
• Collect and analyze customer feedback to drive service improvements.

Requirements

• Fluency in Norwegian and English, both written and spoken.
• Prior experience in customer service, particularly in a corporate or B2B context.
• Strong understanding of corporate customer requirements and a professional approach to service.
• Excellent communication and interpersonal skills, with a strong emphasis on customer satisfaction.
• Familiarity with customer service applications and proficiency in Microsoft Office Suite.
• Ability to analyze situations and provide effective solutions in a fast-paced environment.
• Flexibility to work varying hours, including evenings and weekends as required.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...