New Channel Account Manager

1. Strategic Planning & Execution

• Develop and implement strategic business plans for major new channel accounts in alignment with key stakeholders.
• Identify customer needs and propose solutions that support both customer objectives and CVJ business goals.
• Lead negotiations to achieve short- and long-term objectives while ensuring sustainable business growth.
• Effectively communicate CVJ's value proposition and ensure customer satisfaction following implementation.

• Identify and develop new revenue opportunities within key accounts to accelerate business expansion and market penetration.

   

2. Collaboration & Cross-Functional Leadership

• Work closely with Marketing, Commercial Operations, Finance, Logistics and other  teams to maximize business performance.
• Lead the planning and execution of new product launches, portfolio strategies (including private-label brands), and promotional activities.
• Drive operational excellence, supply chain optimization and cost efficiency initiatives.
• Manage account budgets, sales forecasting, and performance tracking.

• Lead annual and multi-year contract negotiations with strategic customers.

   

3. Market & Relationship Management

• Monitor and analyze market trends, competitive activities, and emerging business opportunities.
• Strengthen the New Channel business through the development and execution of mid- to long-term growth strategies.
• Build and maintain strong customer relationships while effectively resolving complex business challenges.

• Serve as a trusted business partner to key customers and internal stakeholders.

   

Networking/Communication

• Use New Channel Account Management best practices espoused by the regional and global KA/Commercial Operations Team

• Understanding CVI’s global organization’s structure, internal decision-making alignment, etc. to work effectively 

   

Other duties:

• Perform other duties and responsibilities as assigned by management and as required to support business objectives.

CooperVision’s management team is committed to the development of and implementation of the quality management system and maintaining its effectiveness by communicating to the organization the importance of meeting customer as well as statutory and regulatory requirements.

Qualifications

Skills

• Strong negotiation, problem-solving, and project management skills.
• Excellent communication, presentation, and stakeholder management skills in Japanese.
• Advanced analytical capabilities with proficiency in Microsoft Excel (including financial modeling and data analysis) and PowerPoint.

• Ability to manage multiple priorities and projects in a dynamic business environment.

   

Experience

• Minimum of 10 years of experience in Sales, Sales Planning, Trade Marketing, or related commercial functions, preferably within a multinational company.
• Experience in medical devices, healthcare, FMCG, OTC healthcare products, pharmaceuticals, or consulting is preferred.
• Proven track record of successfully managing large chain accounts and delivering sustainable business growth.

• Experience driving sales growth through partnerships with e-commerce retailers and marketplaces

   

Education

• Bachelor's degree required.

• Master's degree in Business Administration, Marketing, or a related field preferred.

   

Other Requirements

• Willingness to travel frequently within Japan.
• Occasional international travel across Asia and other global markets as required.