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The role involves monitoring, maintaining, and troubleshooting enterprise network infrastructure including routers, switches, and firewalls. The administrator will also plan network upgrades and coordinate with telecommunications providers to ensure high availability and compliance.
About our
company
Confie is the
largest independent personal lines insurance agency and broker in the United
States—serving customers nationwide. In 2010, we established our Shared
Services Center in Tijuana, Baja California, creating a world-class operation
built to efficiently support our customers, drive innovation, and develop
exceptional talent. Since then, our Mexico operation has become a vital
extension of our organization, strengthening the work that powers our U.S.
business and elevating the experience of customers across all 50 states. Today,
more than 1,800 team members—both on-site and remote—help fuel our success with
a focus on quality, consistency, and operational excellence.
Our growth
reflects a deep investment in technology, continuous improvement, and—most
importantly—our people. We foster an inclusive, fast-paced, and collaborative
culture where employees are encouraged to grow and build long-term careers with
a company shaping the future of insurance.
Learn more
at www.confiemx.com
Network
Admin (Cisco Technologies)
This role is
responsible for maintaining a secure, reliable, and high-performing network
environment across multiple locations. The ideal candidate will have hands-on
experience with Cisco technologies, WAN networks, routing and
switching, and network troubleshooting.
2+ years of
experience in network administration or network support.
Hands-on
experience with:
Experience
supporting:
Strong
knowledge of IP addressing, subnetting, and VLSM.
Experience
with network monitoring tools such as SolarWinds, Auvik, or Syslog solutions.
Strong
troubleshooting, analytical, and problem-solving skills.
Advanced
English communication skills.
Key Responsibilities
1. Monitor,
maintain, and troubleshoot enterprise network infrastructure.
2. Configure,
deploy, and support Cisco routers, switches, firewalls, and VPN solutions.
3. Ensure
network availability and compliance with established SLAs.
4. Diagnose
and resolve LAN, WAN, MPLS, SD-WAN, and connectivity issues.
5. Plan
and execute network upgrades, maintenance, and infrastructure projects.
6. Maintain
accurate network documentation and diagrams.
7. Coordinate
with telecommunications providers and external support vendors.
8. Evaluate
and recommend network improvements and new technologies.
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