Enterprise Technical Analyst
Position Level: Entry-Level / Early Career
Job Description:
MajorKey Technologies is seeking an entry-level Enterprise Technical Analyst to join our growing enterprise systems team. This position offers an opportunity to work with IBM Maximo Application Suite (MAS), supporting the implementation, configuration, maintenance, and optimization of enterprise asset management solutions for our customers.
The successful candidate will work alongside experienced Maximo consultants, technical specialists, and project team members to deliver and support enterprise software solutions. Initial responsibilities will include project assistance, system configuration, application testing, troubleshooting, and hands-on technical support. The role will also involve working with Linux-based environments, enterprise application infrastructure, databases, and system integrations.
As the candidate develops their technical skills and product knowledge, they will be expected to take on increasing levels of responsibility and work more independently. Additional responsibilities will include gathering and refining customer requirements, participating in solution design, developing technical documentation, supporting system deployments, and assisting with customized application solutions.
This position provides an opportunity to develop expertise across a broad range of enterprise technologies, including Linux operating systems, enterprise application architecture, relational databases, system integrations, and containerizationwhile working alongside experienced technical professionals.
Location: Remote. Travel to customer sites and company office in Arlington, VA may be required.
Primary Responsibilities:
- Assist with application installation, configuration, testing, maintenance, and optimization.
- Support Linux-based operating systems and associated enterprise application infrastructure.
- Perform application testing, troubleshooting, problem analysis, and resolution of technical issues.
- Participate in system monitoring, performance analysis, and routine maintenance activities.
- Assist with database activities, including data analysis, validation, migration, and troubleshooting.
- Support the analysis and refinement of customer business and technical requirements.
- Develop and maintain technical documentation, configuration procedures, and system artifacts.
- Assist with application integrations, data interfaces, and system customizations.
- Provide technical support to customers and assist with application issue resolution.
Secondary Responsibilities
- Maintain a commitment to continued technical development and professional growth.
- Participate in internal knowledge-sharing activities and contribute to technical standards, procedures, and best practices.
- Assist with research and evaluation of emerging technologies relevant to tasking.
Required Competencies
- Demonstrated ability and willingness to learn complex software application administration.
- Basic understanding of Linux operating systems, including command-line navigation, file management, permissions, and system utilities.
- Strong analytical, critical-thinking, and problem-solving skills, with the ability to systematically investigate, troubleshoot, and resolve technical issues.
- Basic understanding of web technologies, web applications, and application architecture.
- Basic understanding of networking concepts, including TCP/IP, DNS, ports, and domains.
- Ability to learn and work with enterprise application environments and supporting infrastructure.
- Demonstrated ability to produce accurate, high-quality technical work products.
- Strong organizational skills and attention to detail.
- Excellent oral and written communication skills, including the ability to communicate technical concepts effectively.
- Excellent teamwork and interpersonal skills, with the ability to collaborate with technical colleagues and customers.
- Ability to work independently on assigned technical activities while recognizing when assistance or escalation is needed.
- Ability to manage competing priorities and balance responsibilities across multiple projects and activities.
- Proficiency with Microsoft Office applications, particularly Excel, including the ability to analyze, organize, format, and manipulate large data sets.
- Ability to understand basic programming logic, scripting concepts, and technical workflows, with an aptitude for learning automation and scripting tools.
- Strong desire and aptitude for learning new technologies and developing a broad range of IT skills.
Desired Skills and Experience
The following skills are beneficial but are not required. Candidates demonstrating an aptitude and willingness to develop these skills will be considered.
- Experience supporting enterprise resource planning (ERP), enterprise asset management (EAM), or other large-scale enterprise applications.
- Familiarity with IBM Maximo or IBM Maximo Application Suite.
- Familiarity with Linux system administration, scripting, or troubleshooting in enterprise environments.
- Familiarity with containerization technologies and concepts (Docker, Kubernetes, etc.).
- Basic programming or scripting experience, particularly with Python.
- Ability to write SQL statements to query, analyze, and manipulate relational database information.
- Familiarity with Oracle, Microsoft SQL Server, or other relational database platforms.
- Experience with HTML, CSS, JavaScript, or other web development technologies.
- Understanding of REST APIs, web services, and application integrations.
- Ability to analyze and interpret business data requirements and troubleshoot application issues involving data, configurations, or business rules.
- Ability to translate business requirements into technical specifications and implementation plans.
- Familiarity with cloud computing, virtualization, or enterprise infrastructure technologies.
- Active security clearance or ability to obtain and maintain a security clearance.
Education and Experience
- Bachelor's degree. Computer Science, Information Systems, Mathematics, or a related technical discipline preferred.
- Previous experience in IT support, systems administration, software development, database management, or enterprise application support is beneficial but not required.
- Relevant technical training and industry certifications are a plus.
— Sarah J.
·
Marketing Manager
★★★★★
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