Marketing Project Coordinator

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Job Summary

The Marketing Project Coordinator supports the successful execution of GoHealth Urgent Care’s marketing goals and initiatives by coordinating projects from initial request through final delivery. Projects include brand and partner marketing initiatives, creative asset development and production, vendor-supported direct customer relationship management (CRM) programs, and improvements to marketing workflows and tools. Working closely with Brand, Partner Marketing, cross-functional stakeholders, and external partners/vendors, this role translates project requests into plans with defined deliverables, timelines, dependencies, and approvals required.

This role helps turn ideas and projects into timely, coordinated marketing execution by keeping stakeholders aligned, identifying potential roadblocks, and ensuring deliverables meet brand, legal, and operational requirements. Through effective project tracking, vendor coordination, and visibility into team workload and capacity, the Marketing Project Coordinator reduces delays and rework, maintains consistency and quality, and ensures marketing resources are focused on priority initiatives.

A highly organized, proactive collaborator, this individual brings structure, clarity, and accountability to a fast-paced marketing environment. They manage the team’s project management platform, lead regular project status discussions, and continuously improve processes to help the marketing team deliver work more efficiently as business needs evolve.

Qualifications

Education Required:

• High school diploma or equivalent required.

Work Experience Required:

• 2+ years of marketing project management, project coordination, or marketing operations

• Strong experience with project management tools

Preferred Qualifications, Education, Licenses, Certifications, Experience, etc.:

• Associate’s or bachelor’s degree in marketing, communications, business administration, or a related field

• Advertising agency experience Effective N/A

• Monday.com experience

Knowledge, Skills, and Abilities

• This role involves interaction and collaboration with other departments and requires excellent judgment and interpersonal skills

• Proven ability to build and implement workflows and processes from the ground up

• Excellent organizational and time management skills with strong attention to detail • Strong communication and stakeholder management skills across multiple levels

• Experience working with creative teams and/or production partners

• Ability to thrive in a fast-paced, highly collaborative environment • Process-driven strategies and approach to working collaboratively

• Proactive problem solver with a continuous improvement mindset

• Highly organized with strong prioritization skills

Essential Duties and Responsibilities

Marketing Workflow Development & Enablement

• In partnership with marketing leadership and cross-functional teams, design, build, and continuously improve standardized marketing project workflows

• Document all project intake, prioritization, execution, and delivery processes for clarity and consistency

• Train marketing Team Members and stakeholders on workflows, tools, and best practices

• Identify inefficiencies and implement scalable solutions to improve speed, transparency, and quality of output

• Partner with Business Intelligence, Brand, and Partner Marketing to coordinate logistics and tracking for special direct CRM programs with vendors

End-to-End Project Management

• Build and manage detailed project plans, including timelines, milestones, and dependencies

• Monitor project progress, proactively address risks or blockers, and adjust timelines as needed

• With Brand team, ensure all deliverables meet brand, legal, and operational requirements

Platform Ownership

• Own and manage the team’s project management platform

• Maintain accurate, real-time project tracking, prioritization, and reporting

• Optimize boards, automations, and dashboards to improve team efficiency and visibility

• Serve as the internal expert and primary administrator for the platform Stakeholder Communication & Expectation Management

• Act as the primary point of contact for project intake and status updates across marketing and cross-functional teams

• Communicate timelines, priorities, and constraints clearly to requestors and stakeholders

• Set, manage, and reinforce expectations regarding scope, timelines, and deliverables

• Ensure alignment between business goals and marketing execution

External Vendor/Partner Management

• Serve as the primary liaison for GoHealth’s creative and production partners

• Coordinate project briefs, timelines, feedback, and approvals between internal teams and vendors/partners

• Ensure quality, consistency, and timeliness of external deliverables

• Optimize collaboration processes to maximize partner effectiveness and value

Team Alignment & Project Visibility

• Lead weekly marketing project meetings to review active work, prioritize requests, and align on timelines

• Ensure transparency into project queues, workload, and capacity

• Track stakeholder approvals and ensure timely decision-making

• Provide regular reporting on project status, risks, and performance metrics

GoHealth Core Values

GoHealth’s Core Values, listed below, are essential functions of this position:

• Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.

• Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency through process and other forms of innovation.

• Diversity & Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.

• Courage & Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.

• Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.

Additional Requirements

• Office Environment: Tasks may be conducted within a climate-controlled office setting.

• Physical Activity: The role may require the ability to lift, carry, push, or pull materials, supplies, and equipment (up to 25 lbs.) Duties typically involve a combination of sitting, standing, and walking, with frequent changes in position.

• Travel: Travel may be required, including travel between Company locations and out-of town destinations as needed.

• Safety Equipment: May require the use of safety equipment for infection prevention.

Note: This Job Description is not inclusive of all the duties of the position. You may be asked by Leaders to perform other duties. Leadership may revise this job description at any time.

Equal Employment Opportunity Statement

The Company and its affiliates, joint venture partners and entities under common management are Equal Opportunity Employers. They do not discriminate based on race, color, religion, national origin, age, sex, disability, veteran status, sexual orientation, gender identity, or any other protected status under federal, state, or local law.

ADA Accommodation Statement

Reasonable accommodations are available for qualified individuals with disabilities upon request. This role defines success by achieving essential function outcomes, not by the method of completion.

Compliance Statement

This job will be performed consistent with ADA, FMLA, FLSA, and other applicable federal, state, and local laws regulating employment.

Base Salary Range: $26.49/hourly to $33.11/hourly

The range above reflects the good-faith compensation range the Company reasonably expects to pay for this position at the time of posting. Actual compensation will depend on experience, skills, education, geographic location, and other business-related factors. It is not typical for an individual to be hired at or near the top of the range for their role.

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All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.

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