Marketing & Administrative Assistant - 1438 - Johannesburg, South Africa
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AI Summary
About the client:
Our client is an online academy specifically designed for women in the digital content creation and UGC space. The academy engages a younger demographic and partners with external brands to connect them with female creators. The company currently maintains partnerships with brands and oversees a roster of creators. The client is looking to bring on a virtual assistant to streamline daily operations and marketing efforts.
About the role:
We are seeking a detail-oriented, highly organized, and articulate Marketing & Administrative Assistant to lead day-to-day administrative operations, lead communication & management, and brand partner coordination. In this role, you will take ownership of daily execution tasks, including responding to high-volume Instagram DMs from leads, maintaining regular email newsletters, repurposing core content across social platforms, and managing back-end invoicing and onboarding calls for brand partners.
This role is ideal for a confident, self-sufficient candidate who can follow established operational systems seamlessly and showcase the company on live calls with corporate brand representatives.
What you’ll be doing:
Monitor and respond to high-volume Instagram DMs daily and touch base with leads entering the sales funnel via free guides/lead magnets.
Manage and publish regular email newsletters to keep the student and lead audience engaged.
Repurpose existing long-form and short-form content from TikTok and Instagram into assets for LinkedIn, Substack, and other platforms.
Conduct onboarding calls with new partner brands, explain creator setup terms, and present program details professionally.
Issue monthly invoices to partner brands, track recurring payments, and follow up on outstanding balances.
Maintain accurate back-end records and tracking systems for active female creators and brand partner accounts.
Perform general administrative and operational tasks using social platforms and CRM tools like GoHighLevel.
Who are we looking for?
2–4+ years of experience in a Marketing, Client Success, or Social Media Assistant role.
Strong familiarity with social media platforms (Instagram, TikTok, LinkedIn, Substack) and standard CRM software (e.g., GoHighLevel).
Proficiency in Canva for design and video editing capabilities.
Experience managing multichannel communication (emails, DMs, calls, etc.).
Previous experience planning and creating newsletters.
Previous experience in a sales/client-facing role is a plus.
Previous experience managing admin tasks and invoices is a plus.
Previous experience with US clients is preferred.
Native-level or fluent spoken and written English communication skills.
Position: Virtual Assistant
Remote Status: Fully Remote
Preferred Location: Latin America & South Africa
Working Hours: 9 am - 5 pm MST
Holidays: US Federal Holidays
Salary: USD 800 - USD 1,200 per month
Internal Job ID: 1438
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