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The Manager, Compliance & Risk will lead daily operations for compliance monitoring, audit execution, and client due diligence while ensuring AI-driven platforms meet regulatory standards. They will also supervise the compliance team, manage GRC tools, and maintain executive KPI/KRI dashboards.
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.
The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.
As the Manager, Compliance & Risk, you will serve as the operational backbone of our Legal, Audit & Compliance department. Reporting to the Director of Compliance & Risk, your critical goal is to lead day-to-day operations across continuous compliance monitoring, audit execution, client due diligence (DDQs), and emerging payments/KYB workflows while ensuring our AI-driven SaaS platforms meet the highest regulatory standards.
\nFintech & Compliance Leader: You bring 5+ years of progressive compliance, risk, or audit experience in fintech, SaaS, or financial services, along with 3+ years of direct people management.
Regulatory Expert: You have a deep operational understanding of consumer financial protection regulations (FDCPA, TCPA, GLBA, Reg F, BSA/AML) and payment/banking standards (Nacha, PCI-DSS).
Tech & GRC Proficient: You bring hands-on experience administering GRC tools, advanced Jira/Confluence workflow management, DDQ/RFP platforms, and analytics tools (Looker, Google Sheets/Excel).
Educated & Credentialed: You hold a Bachelor's degree in Business, Finance, Legal Studies, Information Systems, or equivalent experience (industry certifications like CRCM, CAMS, CISA, or CRISC are a plus).
Flexible vacation
Medical/dental/vision insurance
Traditional/Roth retirement savings options
Company-paid disability and life insurance
Flexible Spending Account & Limited FSA
Family-friendly parental leave, volunteer and voting time off
On-demand wellness platform access for you and 5 friends and family
PerkSpot discount program for 900+ merchants nationwide
This role supports a global, cross-functional business and operates primarily in a Remote-First environment. However, flexibility outside of standard business hours and occasional local or international travel may be necessary for global operations support, company meetings, training, offsites, and collaborative projects.
This position primarily involves computer-based work, requiring extended periods at a computer, participation in virtual meetings, and use of standard office technology. We will consider reasonable accommodations to enable individuals to perform the essential functions of the role.
Maintaining a reliable internet connection and a professional work environment is expected. The ability to protect confidential company, employee, customer, and business information while working outside of a company office is also required.
We collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.
We are an equal opportunity employer. We promote, value, and thrive with a diverse and inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
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